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For Companies At a Glance
- Tasks: Diagnose, maintain, and repair essential equipment in the field.
- Company: Join a forward-thinking company that values diversity and inclusion.
- Benefits: Competitive salary, excellent pension, 28 days leave, and free travel for you and your family.
- Why this job: Enjoy autonomy and variety while making a real impact on critical systems.
- Qualifications: Previous experience in a similar role and electrical/electronic qualification required.
- Other info: All tools and PPE provided, with great career development opportunities.
The predicted salary is between 29000 - 36000 £ per year.
Our client is looking for a Field Service Engineer to support the performance and reliability of equipment across a multi-site environment. You will play a key role in keeping critical systems operating reliably, working hands-on in the field to diagnose, maintain, and repair equipment. This role suits someone who enjoys working independently, solving problems, and maintaining high safety and quality standards.
The Role
- You will spend most of your time out in the field, making sure essential equipment stays up and running.
- Every day is different, with a mix of fault-finding, maintenance, and customer interaction.
- Diagnose, repair, and maintain a range of electrical and electronic systems.
- Work as a field-based engineer across multiple customer sites.
- Respond to faults, carry out preventative maintenance, and complete repairs efficiently.
- Liaise with customers and colleagues to ensure smooth day-to-day operations.
- Accurately complete reports and documentation.
- Support system upgrades and improvement projects.
About You
- Ideally previous experience in a similar role and completed a recognised apprenticeship.
- Electrical/electronic qualification (BTC, ONC, or equivalent).
- Comfortable working with electrical and electronic systems.
- Strong problem-solving skills and a logical approach to fault-finding.
- Able to prioritise tasks and work independently.
- Full driving licence.
What's on offer:
- 36-hour working week
- £29,440 basic salary + year-round allowances (total package circa £36,000)
- Excellent pension scheme
- 28 days annual leave + bank holidays, plus additional time off for volunteering
- Free travel across Tyne & Wear for you and your family, plus discounted/free travel with other providers
- Health cash plan option
- Reward app with discounts on shopping, holidays and leisure
- Career development with opportunities
- All required PPE, tools, and equipment will be provided
Shift Pattern: 5 days out of 7 on a day-shift rota, covering operating hours between 06:30 and 21:30, seven days a week.
If you like autonomy, variety, and being trusted to get the job done, please click the apply button.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Field Service Engineer employer: NRG
Contact Detail:
NRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get out there and network! Attend industry events or local meetups where you can chat with other engineers and potential employers. You never know who might have a lead on your next role.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to showcase your skills and connect with companies looking for Field Service Engineers. Engage with posts and share your own insights to get noticed!
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or family can help you articulate your experience and problem-solving abilities. Be ready to discuss specific examples of how you've tackled challenges in the field.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with electrical and electronic systems. We want to see how your skills match the role of a Field Service Engineer, so don’t be shy about showcasing your problem-solving abilities and any relevant qualifications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past experiences that relate to diagnosing and maintaining equipment, and let us know why you’re excited about working with us.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure your documentation is accurate and well-organised, as this reflects your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at NRG
✨Know Your Equipment
Before the interview, brush up on the specific electrical and electronic systems you'll be working with. Familiarise yourself with common faults and maintenance practices. This will not only show your technical knowledge but also your enthusiasm for the role.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and repaired equipment issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your logical approach to fault-finding.
✨Emphasise Independence and Autonomy
Since this role requires a lot of independent work, be ready to discuss how you manage your time and prioritise tasks. Share instances where you've taken initiative and worked autonomously to achieve results.
✨Engage with Customer Interaction
As customer interaction is key in this role, think about how you can demonstrate your communication skills. Prepare to talk about how you've effectively liaised with clients or colleagues in previous roles, ensuring smooth operations and customer satisfaction.
