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- Tasks: Manage and recover outstanding debts through communication with debtors.
- Company: Join a dynamic team in the heart of Newcastle city centre.
- Benefits: Enjoy a competitive salary, benefits package, and a supportive work environment.
- Why this job: Make a real impact while developing your skills in finance and communication.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Full-time role with a standard 37.5-hour week, Monday to Friday.
The predicted salary is between 25000 - 25000 £ per year.
Debt Control Assistant
Location: Newcastle city centre
Salary: £25,000 + Benefits
Contract Type: Full-Time, Permanent, office based
Hours: 37.5 hours per week 9.00am-5.30pm (Mon-Fri)
Role Overview
As a Debt Control Assistant, you will play a vital role in managing and recovering outstanding debts within the business. This will involve extensive communication with both individual and corporate debtors,…
Debt Control Assistant employer: NRG
Contact Detail:
NRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Control Assistant
✨Tip Number 1
Familiarise yourself with debt recovery processes and regulations. Understanding the legal framework surrounding debt collection will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your communication skills, especially in negotiation and conflict resolution. As a Debt Control Assistant, you'll need to handle sensitive conversations, so being able to communicate effectively and empathetically is key.
✨Tip Number 3
Network with professionals in the finance and debt recovery sectors. Attend local events or join online forums to connect with others in the field, which can provide insights and potentially lead to referrals for the position.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your approach to align with our company culture can make a significant difference, showing that you're not just looking for any job, but are genuinely interested in contributing to our team.
We think you need these skills to ace Debt Control Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Debt Control Assistant. Highlight key skills such as communication and debt recovery that you possess.
Tailor Your CV: Customise your CV to reflect relevant experience in debt management or customer service. Use specific examples that demonstrate your ability to handle outstanding debts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention any previous experience with debt recovery and your communication skills.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at NRG
✨Know Your Numbers
As a Debt Control Assistant, you'll be dealing with financial figures regularly. Brush up on your understanding of debt management and recovery processes. Be prepared to discuss any relevant experience you have with numbers or financial data.
✨Demonstrate Communication Skills
This role requires extensive communication with debtors. During the interview, showcase your ability to communicate clearly and effectively. You might even want to prepare examples of how you've successfully resolved conflicts or negotiated in the past.
✨Research the Company
Familiarise yourself with the company’s values and mission. Understanding their approach to debt recovery can help you tailor your answers and show that you're genuinely interested in the role and the organisation.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about how you would handle difficult debtors or manage multiple cases at once. Practising these scenarios can help you feel more confident during the interview.
