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- Tasks: Manage customer accounts and ensure timely payments while resolving queries.
- Company: Join a leading business gas supplier dedicated to customer satisfaction.
- Benefits: Enjoy 25 days holiday, a yearly bonus, onsite gym, and paid social events.
- Why this job: Be part of a motivated team that values diversity and personal growth.
- Qualifications: Basic Excel skills and strong Outlook proficiency required; experience in finance is a plus.
- Other info: We promote an inclusive environment and uphold a zero-tolerance policy for discrimination.
The predicted salary is between 24000 - 26000 £ per year.
Salary: £24,000 - £26,000 depending on experience
Our client, a leading business gas supplier in the commercial sector, is seeking a Credit Controller to join their Finance team. This is a fantastic opportunity to join a very motivated and dedicated team, who thrive on helping their customers to minimise payment arrears.
- Responsible for own ledger ensuring all customers adhere to their payment terms
- Develop relationships with customers and solving any queries concerning their accounts
- Identify and monitor customers who pose a financial risk to the customer
- Send overdue customers for disconnection whilst working within strict credit control processes
- Computer literate with moderate Excel and strong Outlook skills
25 days holiday (plus bank holidays)
Yearly bonus (subject to company and personal performance)
Onsite gym and free parking
Paid social events
Wellbeing support
Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Credit Controller + Annual Bonus employer: NRG.
Contact Detail:
NRG. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller + Annual Bonus
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Credit Controller. Understanding how to manage ledgers and customer relationships will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your Excel skills, as they are essential for this role. Consider taking a quick online course or tutorial to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer queries in the past. This will showcase your problem-solving abilities and your commitment to customer service, which is crucial for this position.
✨Tip Number 4
Research the company’s values and culture. Being able to align your personal values with theirs during the interview can significantly increase your chances of landing the job.
We think you need these skills to ace Credit Controller + Annual Bonus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or finance. Emphasise your skills in managing ledgers, customer relationships, and any experience with payment terms.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role. Mention specific examples of how you've successfully managed customer accounts or resolved payment issues in the past.
Highlight Technical Skills: Since the role requires computer literacy, particularly in Excel and Outlook, be sure to mention any relevant software skills you possess. Provide examples of how you've used these tools in previous roles.
Showcase Your Problem-Solving Abilities: In your application, include instances where you've identified financial risks or resolved customer queries effectively. This will demonstrate your ability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at NRG.
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your understanding of credit control processes and be prepared to discuss how you've managed ledgers in the past. Highlight any experience you have with monitoring payment terms and handling overdue accounts.
✨Build Rapport
This role involves developing relationships with customers, so be ready to demonstrate your interpersonal skills. Think of examples where you've successfully resolved customer queries or built strong working relationships. Showing that you can communicate effectively will set you apart.
✨Showcase Your Tech Skills
Since the job requires moderate Excel and strong Outlook skills, be prepared to discuss your proficiency with these tools. You might even want to mention specific functions in Excel that you've used for data analysis or reporting, as this will show your technical competence.
✨Understand the Company Culture
Research the company’s values and their approach to diversity and inclusion. Be ready to discuss how you align with their mission and how you can contribute to creating an equitable environment. This shows that you're not just interested in the role, but also in being part of their team.
