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For Companies At a Glance
- Tasks: Manage customer accounts, chase payments, and improve processes in a dynamic finance team.
- Company: Join a leading commercial gas supplier known for its supportive and energetic work culture.
- Benefits: Enjoy 25 days holiday, flexitime, an annual bonus, onsite gym, and regular social events.
- Why this job: Make a real impact on cash flow while building relationships in a collaborative environment.
- Qualifications: Self-motivated with strong communication skills; experience in utilities is a bonus.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 19200 - 20800 £ per year.
About the role
Credit Controller – Join a Fast-Growing Energy Supplier in Bury, Manchester. £24,000–£26,000 (depending on experience). Full-time | Flexitime available.
Are you a confident, organised professional with a passion for credit control? Our client — a leading commercial gas supplier — is looking for a Credit Controller to join their energetic, close-knit Finance team. This is a fantastic opportunity to work in a supportive and results-driven environment where you’ll help businesses stay on track while reducing payment arrears. You’ll manage your own customer ledger and play a key role in maintaining positive cash flow.
What You’ll Be Doing:
- Managing your own ledger and ensuring customers adhere to payment terms
- Building strong relationships with customers and resolving account queries
- Proactively chasing outstanding payments and reducing debt levels
- Monitoring high-risk accounts and escalating when necessary
- Initiating disconnection procedures for overdue accounts within set processes
- Identifying and recommending process improvements
- Producing ad-hoc reports and supporting with general admin tasks
What We’re Looking For:
- Self-motivated and proactive approach
- Excellent communication and relationship-building skills
- Strong numeracy and problem-solving abilities
- Organised and able to manage time effectively
- Comfortable using Outlook and proficient with Excel
- High attention to detail and accuracy
- Ability to work independently and as part of a collaborative team
Bonus if You Have:
- Previous experience in the utilities or energy industry
Perks & Benefits:
- 25 days holiday + bank holidays
- Annual bonus (based on personal and company performance)
- Flexitime to suit your schedule
- Onsite gym and free parking
- Regular paid social events
- Access to wellbeing and mental health support
Ready to take the next step in your credit control career? Apply now or get in touch to learn more — we’d love to hear from you.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Contact Detail:
NRG. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the energy sector, especially the commercial gas supply industry. Understanding the specific challenges and regulations in this field will help you stand out during discussions.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this software is crucial for managing ledgers and producing reports. Consider taking a quick online course to enhance your abilities if needed.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships and resolved payment issues in the past. Being able to share these experiences will demonstrate your capability and confidence.
✨Tip Number 4
Network with professionals in the finance and credit control sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals or recommendations.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or finance. Use keywords from the job description, such as 'managing customer ledgers' and 'resolving account queries', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for credit control and your ability to build strong relationships with customers. Mention specific examples of how you've successfully managed accounts or reduced payment arrears in previous roles.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as excellent communication, strong numeracy, and problem-solving abilities. Provide examples of how you've used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Credit Controller.
How to prepare for a job interview at NRG.
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to build strong relationships with customers. During the interview, demonstrate your excellent communication skills by providing examples of how you've effectively resolved account queries or managed difficult conversations in the past.
✨Highlight Your Organisational Abilities
This role requires managing your own ledger and time effectively. Be prepared to discuss how you prioritise tasks and stay organised, perhaps by sharing specific tools or methods you use to keep track of payments and deadlines.
✨Demonstrate Problem-Solving Skills
Employers are looking for candidates who can proactively chase outstanding payments and reduce debt levels. Prepare to share instances where you've identified issues and implemented solutions, especially in high-risk accounts.
✨Familiarise Yourself with Excel
Proficiency in Excel is essential for this position. Brush up on your Excel skills before the interview and be ready to discuss how you've used it in previous roles, whether for reporting or data analysis.
