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- Tasks: Lead and inspire sales teams to smash targets in a dynamic contact centre.
- Company: Join a fun, fast-paced company that values people and performance.
- Benefits: Earn £45,000 plus uncapped commission, with great perks and events.
- Why this job: Make a real impact while developing your leadership skills in sales.
- Qualifications: Proven experience in leading sales teams and driving performance.
- Other info: Enjoy a vibrant workplace with opportunities for growth and recognition.
The predicted salary is between 36000 - 60000 £ per year.
This role is a brilliant opportunity for experienced senior sales leader to accelerate their earnings in a fast-paced, fun, and challenging contact centre sales environment. You’ll enjoy a starting salary of £45,000 plus uncapped commission paid monthly.
We are looking for someone that can drive performance in a target-driven sales environment and is passionate about people development, process improvement and customer experience!
The Role:
• Inspire and motivate your team of Sales Team Managers and their teams to convert leads from industry leading partners
• Drive the sales performance of your teams to ensure they consistently achieving their KPI’s
• Assess and identify training needs to improve your team’s performance
• Use your experience and understanding of sales methodologies to coach and develop your team
• Be ambitious and driven to meet and exceed targets whilst ensuring the customers are at the heart of every decision
• Create a fun and motivating environment
• Work in collaboration with the rest of the senior sales management team to ensure success and a positive influence, celebrating the successes and wins
What we are looking for:
• Extensive operational experience leading sales team managers in a fast-paced and high-activity telephone-based sales environment – B2C or B2B
• Hands-on approach to sales management, coaching and development
• Customer-focused and quality driven
• Self-motivated, ambitious, resilient and determined
• Ability to manage and drive performance
• Excellent communication skills at all levels
What’s in it for you:
• Opportunities for company-wide events and team nights out
• Income protection, life assurance and company pension
• Internal recognition scheme and rewards
• Access to Employee Assistance Programme which includes independent financial advice
• Discounted perks for parking, travel, cinema….
If you are interested in this role, click ‘apply now’.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
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Contact Centre Sales Operations Manager employer: NRG.
Contact Detail:
NRG. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Sales Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you’re the right fit for their team!
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements and how you can drive performance in a target-driven environment. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Contact Centre Sales Operations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sales and people development shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the opportunity to inspire and motivate a team!
Tailor Your Experience: Make sure to highlight your relevant experience in a fast-paced sales environment. We’re looking for someone who can drive performance, so share specific examples of how you've achieved targets and developed your teams in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements and skills are easy to spot. This helps us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at NRG.
✨Know Your Numbers
Before the interview, brush up on your sales metrics and KPIs. Be ready to discuss how you've driven performance in previous roles, including specific figures that showcase your success. This will demonstrate your understanding of what it takes to excel in a target-driven environment.
✨Showcase Your Coaching Skills
Prepare examples of how you've developed your team members in the past. Think about specific training needs you've identified and how you addressed them. Highlighting your hands-on approach to coaching will resonate well with the interviewers.
✨Emphasise Customer Focus
Be ready to talk about how you've put customers at the heart of your decisions. Share stories that illustrate your commitment to customer experience and how it has positively impacted sales outcomes. This aligns perfectly with the company's values.
✨Create a Fun Atmosphere
Think about ways you've fostered a motivating and enjoyable work environment for your teams. Discuss any initiatives you've implemented to boost morale and engagement, as this is key for the role. A positive attitude can go a long way in making a great impression!
