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- Tasks: Manage low-value personal injury claims in a supportive legal team.
- Company: Join a reputable firm in Newcastle dedicated to excellent client service.
- Benefits: Enjoy a competitive salary, professional development, and a collaborative work environment.
- Why this job: This role offers a chance to grow your legal career while making a real impact.
- Qualifications: 1 year of EL/PL claims experience and strong Microsoft Office skills required.
- Other info: NRG promotes diversity and inclusion, ensuring a fair workplace for all.
The predicted salary is between 24000 - 36000 £ per year.
EL/PL Portal Claims Handler Join a Leading Legal Team in Newcastle
Location: Newcastle
Salary: £30,000
Hours: Monday to Friday, 9am5pm (35 hours/week, 1-hour unpaid lunch)
Are you experienced in handling Employers Liability and Public Liability (EL/PL) claims? Our client is looking for a Portal Claims Handler to manage a caseload of low-value personal injury claims within the EL/PL portal.
This is an exciting opportunity to join a dynamic and supportive legal team in a well-established firm committed to delivering excellent client service.
What Youll Be Doing:
- Managing a caseload of low-value EL/PL claims within the MOJ Portal (Stages 13)
- Reviewing incoming claims and verifying key information
- Monitoring and recording critical dates (e.g., limitation periods)
- Drafting allegations of negligence and statutory breaches
- Completing and submitting Claims Notification Forms (CNFs)
- Communicating regularly with clients, insurers, solicitors, courts, Counsel, and experts
- Commissioning medical reports and liaising with expert witnesses
- Assessing and valuing claims for general and special damages, including pain, suffering, loss of earnings, and care assistance
- Preparing Schedules of Special Damages
- Preparing files for litigation, including Trial Bundles and Briefs to Counsel
- Keeping internal stakeholders informed and escalating delays or issues as needed
- Handling client and third-party enquiries professionally
- Supporting colleagues and contributing to team success
- Completing other tasks as reasonably assigned by management
What Were Looking For:
- Minimum 1 year of experience handling EL/PL claims within the portal
- Strong working knowledge of Microsoft Office (especially Word and Outlook)
- Highly organised with excellent time management skills
- Able to manage competing priorities in a fast-paced environment
- A team player with a proactive, positive attitude
- Excellent written and verbal communication skills
Why Join?
This is a fantastic chance to develop your legal career in a reputable firm where teamwork and professional development are valued. You\’ll be part of a team that prides itself on supporting clients through what can be a difficult time, delivering legal expertise with care and clarity.
Interested?
Click Apply Now and a member of our team will be in touch to discuss the next steps.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Claims Handler in Newcastle Upon Tyne employer: NRG
Contact Detail:
NRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Newcastle Upon Tyne
✨Tip Number 1
Familiarise yourself with the MOJ Portal and its processes. Understanding how to navigate the portal efficiently will give you an edge during the interview, as you'll be able to demonstrate your practical knowledge of handling EL/PL claims.
✨Tip Number 2
Brush up on your communication skills. Since the role involves regular interaction with clients, insurers, and legal professionals, being able to articulate your thoughts clearly and confidently will be crucial in showcasing your suitability for the position.
✨Tip Number 3
Prepare examples from your previous experience that highlight your ability to manage competing priorities. This will help you illustrate your organisational skills and time management abilities, which are essential for success in a fast-paced environment.
✨Tip Number 4
Research the firm’s values and culture. Understanding their commitment to client service and teamwork will allow you to align your answers during the interview, showing that you’re not just a fit for the role but also for the company ethos.
We think you need these skills to ace Claims Handler in Newcastle Upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Employers Liability and Public Liability claims. Use specific examples that demonstrate your ability to manage a caseload and your familiarity with the MOJ Portal.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the legal field. Mention your relevant experience, your organisational skills, and how you can contribute to the team’s success.
Highlight Key Skills: In your application, emphasise your strong written and verbal communication skills, as well as your proficiency in Microsoft Office. These are crucial for the role and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at NRG
✨Know Your Claims Inside Out
Make sure you have a solid understanding of Employers Liability and Public Liability claims. Be prepared to discuss your previous experience handling these types of claims, including specific examples of cases you've managed.
✨Demonstrate Organisational Skills
Since the role requires excellent time management and the ability to handle competing priorities, be ready to share how you stay organised. Discuss any tools or methods you use to keep track of deadlines and manage your caseload effectively.
✨Showcase Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly. Prepare to explain how you would communicate with clients, insurers, and other stakeholders, especially in challenging situations.
✨Emphasise Teamwork and Positivity
The firm values teamwork and a positive attitude, so be sure to highlight your experiences working collaboratively. Share examples of how you've contributed to team success and supported colleagues in previous roles.
