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- Tasks: Supervise workshop staff and manage vehicle service and repairs.
- Company: Join NRG Riverside, a leader in the waste and recycling industry.
- Benefits: Enjoy a competitive salary, bonus opportunities, and 33 days annual leave.
- Other info: Flexible application formats and a commitment to diversity and inclusion.
- Why this job: Lead a dynamic team and make a real impact in vehicle maintenance.
- Qualifications: Experience in HGV mechanics and team management is preferred.
The predicted salary is between 46677 - 57715 £ per year.
We are looking for an experienced Shift Controller/Supervisor to join our Leeds depot team and help us continue our growth. In this role you will supervise workshop staff and oversee the service and repair of a wide variety of vehicles, including refuse trucks.
Qualifications
- Experience in a role such as Workshop Manager, Supervisor, Foreman, Shift Controller (preferred)
- Experience managing HGV technicians and workshop staff (preferred)
- Extensive experience as an HGV Technician / Mobile HGV Technician / HGV Mechanic
- HGV technical / mechanical experience (required)
- Experience in the Waste/Recycling industry would be great, but not essential
- Municipal experience preferred
- Repairs and wheel alignment (required)
- HGV Technical qualification – NVQ or City and Guilds equivalent
- Class 2 licence preferred
- Understanding of the HGV industry and its requirements (required)
- Excellent customer service, ability to work independently and as part of a team
- Awareness and understanding of Health & Safety practices
Duties
- Management and supervision of night shift workshop staff including HGV technicians
- Work delegation to maximise productivity throughout the workshop
- Respond to customer demands and direct workshop staff as necessary
- Lead from the front, operating as an HGV Technician where required
- Undertake MOT inspections & final quality inspections ahead of all final tests
- Coaching and development of workshop staff to achieve right‑first‑time fix
- Ensure workshop staff adhere to health and safety legislation
- Adhere to quality standards and monitor vehicle repair, technician repair and shift controller processes
- Maintain high level of customer care through effective line management, SLA adherence and VOR tracker reports
- Monitor financial management and operational costs
Benefits
- Excellent depot‑based bonus opportunities up to £3,000
- 33 days annual leave (inclusive of statutory and pro‑rata for 4 days)
- Salary‑sacrifice pension scheme
- Employee Assistance Program and OnDemand GP & face‑to‑face counselling sessions
- Online health advice portal and wellbeing programme
- Benefits portal including retail, leisure and holiday discounts
- Free onsite parking and free uniform
- Dedicated training and development programme
- Recommend a friend bonus (up to £2,000)
- Death in Service (available from day one)
How to apply
We welcome all types of applications – traditional CVs, video, photo or creative formats. For video or photo applications, please include a word document stating you have emailed your application and send your file to alexandra.bent@nrgriverside.com. NRG Riverside has a fair, inclusive and bias‑free recruitment process. We encourage applicants to let us know how we can make the process more user‑friendly. If the vacancy sounds exciting but your experience does not 100% align, we still want to hear from you and encourage you to apply. We are a proud equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity and expression, national origin ancestry, citizenship status, veteran status and any other legally protected status under anti‑discrimination laws.
Shift Controller in Leeds employer: NRG Riverside
Contact Detail:
NRG Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Controller in Leeds
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to shift management and HGV operations. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! If you have experience in the waste/recycling industry or managing workshop staff, make sure to highlight that during interviews. Use specific examples to demonstrate how you've led teams and improved processes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing creative applications, so don’t hesitate to think outside the box!
We think you need these skills to ace Shift Controller in Leeds
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience as a Shift Controller or in similar roles. We want to see how your background aligns with the job description, so don’t hold back on showcasing your skills and achievements!
Tailor Your Application: Take a moment to tailor your application to the specific role. Use keywords from the job description to demonstrate that you understand what we’re looking for. This will help us see that you’re a great fit for our team!
Be Creative!: We welcome all types of applications, so don’t be afraid to get creative! Whether it’s a video, photo, or traditional CV, show us your personality and passion for the role. Just remember to include a word document if you go for something non-traditional.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at NRG Riverside
✨Know Your Stuff
Make sure you brush up on your HGV technical knowledge and any relevant experience in the waste/recycling industry. Be ready to discuss specific examples of how you've managed workshop staff or handled repairs, as this will show your expertise and confidence.
✨Show Leadership Skills
As a Shift Controller, you'll need to lead from the front. Prepare to share instances where you've successfully delegated tasks or coached team members. Highlight your ability to maintain high standards and ensure health and safety practices are followed.
✨Customer Care is Key
Demonstrate your understanding of excellent customer service. Think of examples where you've gone above and beyond for customers or resolved issues effectively. This will show that you can maintain high levels of customer care while managing the workshop.
✨Be Ready for Practical Questions
Expect some practical questions or scenarios related to HGV repairs and workshop management. Practice articulating your thought process and decision-making skills in these situations, as it will help you stand out as a capable candidate.