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- Tasks: Manage mortgage applications and support brokers in a fully remote role.
- Company: Fast-growing residential mortgage brokerage with a focus on development and staff retention.
- Benefits: Competitive salary, bonuses for reviews, remote work, and structured training.
- Why this job: Kickstart your career with clear progression pathways and a supportive environment.
- Qualifications: Ideal for early-career individuals with strong organisational skills.
- Other info: Join a dynamic team and enjoy long-term career growth opportunities.
The predicted salary is between 28000 - 30000 £ per year.
Join a fast‑growing residential mortgage brokerage in a fully remote role supporting a high‑performing broker team. This position is ideal for someone early in their career who wants long‑term progression, structured training, stability and strong earning potential.
A rapidly expanding residential brokerage known for performance, development and exceptional staff retention. With 20+ employees and a culture centred around training, outbound activity and career growth, the business offers clear progression pathways and a supportive working environment.
Role Responsibilities
- Manage mortgage applications from submission through to completion
- Support residential brokers with day‑to‑day case administration
- Handle 15–20 completions per month
- Chase lenders, solicitors, surveyors and clients to progress cases efficiently
- Maintain accurate CRM records and case notes
- Deliver excellent customer service via phone and email
- Support Trustpilot review generation and client feedback processes
- Work collaboratively with the back‑office team to ensure smooth case flow
- Meet productivity targets across calls, emails and turnaround times
Package
- £28,000–£30,000 base salary
- £32,000–£34,000 on‑target earnings
- Fully remote working
- £20 bonus per Trustpilot review mentioning you
- £10 bonus per Trustpilot review mentioning the back‑office team
- Annual performance bonus linked to productivity
- Structured training and ongoing development
- Long-term career progression within a growing brokerage
Remote Mortgage Administrator employer: NRG-Resourcing
Contact Detail:
NRG-Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Mortgage Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the mortgage industry on LinkedIn or through professional groups. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your knowledge about the company. We want you to shine, so do some research on their culture and values to show you’re a perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Mortgage Administrator role. Highlight any relevant experience in administration or customer service, as this will show us you’re a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background aligns with our company culture. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: As a Mortgage Administrator, you'll be communicating with various stakeholders. Make sure your application showcases your written communication skills. Clear, concise, and professional language goes a long way with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at NRG-Resourcing
✨Know Your Stuff
Before the interview, make sure you understand the mortgage process inside out. Familiarise yourself with terms like 'completion', 'case administration', and 'CRM records'. This will show that you're not just interested in the role but also have a genuine passion for the industry.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key in this role, prepare examples from your past experiences where you've gone above and beyond for clients. Whether it’s handling queries or resolving issues, having specific stories ready will demonstrate your capability.
✨Be Ready to Discuss Teamwork
This position involves working closely with brokers and back-office teams. Think of instances where you've successfully collaborated with others to achieve a common goal. Highlighting your teamwork skills will resonate well with the company's culture of support and collaboration.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful ones about the company’s training programmes, career progression opportunities, or how they measure productivity. This shows your enthusiasm and interest in growing with the company.
