At a Glance
- Tasks: Conduct financial reviews and recommend tailored protection solutions for clients.
- Company: Dynamic mortgage brokerage with a people-first culture near Southampton.
- Benefits: Up to £36,000 salary, 15% commission, 22 days leave, and festive office closure.
- Other info: Genuine progression opportunities and regular company events.
- Why this job: Join a supportive team and make a real difference in clients' lives.
- Qualifications: Experience as a Protection Advisor with strong communication skills.
The predicted salary is between 36000 - 36000 € per year.
Are you a talented Protection Advisor ready to leave behind cold calls and cancellations and start closing high-quality, pre-qualified cases every day? A people-first approach, relentless investment in quality lead generation, and a genuine commitment to doing things the right way.
Unlike many brokerages where mortgage advisors “bolt on” protection sales, this firm has a dedicated in-house protection team, focused entirely on delivering tailored, review-based protection advice for every client.
As a Protection Advisor, you’ll take ownership of a consistent flow of warm leads referred directly from the in-house mortgage team. Your role is to conduct full financial reviews, identify genuine needs, and craft protection solutions that provide long-term security for clients and their families.
You’ll join an experienced, close-knit team that’s known for its supportive, collaborative culture, where personality, professionalism, and passion are all valued as highly as performance.
- Conduct comprehensive financial reviews with warm, pre-qualified clients referred by mortgage advisors
- Recommend and arrange life, critical illness, and income protection policies tailored to individual needs
- Build long-term relationships with clients, ensuring retention and satisfaction
15% net commission on all written business – with no threshold or validation
~ 22 days annual leave + bank holidays & Office closed over Christmas
~ Regular company events
~ Genuine progression opportunities – including future self-employed options for top performers (current advisors earning £9,000/month)
Proven experience as a Protection Advisor or similar, ideally within a mortgage brokerage environment
Excellent communication and relationship-building skills
A serious attitude toward earning and delivering quality advice
It’s an opportunity to step into a high-quality, high-earning environment.
Quality Advisor - Customer Care employer: NRG Resourcing
Join a leading specialist mortgage brokerage in Park Gate, where you can thrive as a Protection Advisor in a supportive and collaborative culture. With a focus on quality lead generation and tailored client solutions, you'll enjoy exceptional benefits including a competitive salary, generous commission structure, and genuine opportunities for career progression. Experience a workplace that values personality and professionalism, ensuring you can build meaningful relationships while achieving your financial goals.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Advisor - Customer Care
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, make sure you can clearly explain why you’re the perfect fit. Highlight your experience as a Protection Advisor and how you can bring value to their team.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the best choice for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented folks like you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Quality Advisor - Customer Care
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of a Protection Advisor. Highlight your experience in conducting financial reviews and building client relationships, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for providing tailored protection advice and how you align with our people-first approach. Let us know why you want to join our supportive team.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Whether it’s closing high-value cases or maintaining client satisfaction, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at NRG Resourcing
✨Know Your Stuff
Make sure you brush up on your knowledge of protection policies, especially life, critical illness, and income protection. Be ready to discuss how you would tailor these solutions to meet individual client needs, as this will show your expertise and commitment to quality advice.
✨Showcase Your People Skills
Since this role is all about building long-term relationships, be prepared to share examples of how you've successfully connected with clients in the past. Highlight your communication skills and how you approach client interactions with a people-first mindset.
✨Understand the Company Culture
Research the company’s values and culture before the interview. They value personality, professionalism, and passion just as much as performance, so think about how you can demonstrate these traits during your conversation.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the company. You might want to ask about their approach to lead generation or how they support their advisors in achieving success.