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For Companies At a Glance
- Tasks: Manage mortgage applications and ensure a smooth process from submission to completion.
- Company: A fast-growing residential mortgage brokerage in Hornchurch, Essex.
- Benefits: Competitive salary, supportive team culture, and clear career progression opportunities.
- Why this job: Make a real impact in clients' lives while developing your career in a thriving environment.
- Qualifications: Experience as a Mortgage Administrator and strong communication skills required.
- Other info: Join a friendly team that values your contributions and supports your growth.
The predicted salary is between 24000 - 36000 £ per year.
Are you an organised, detail-focused Mortgage Administrator looking to take the next step in your career? This is your chance to join a successful, fast-paced mortgage brokerage where your efficiency and precision will directly impact client satisfaction and broker success.
About the Company
Our client is a well-established and growing residential mortgage brokerage based in Hornchurch, Essex. They pride themselves on providing exceptional service, expert advice, and a seamless mortgage journey for their clients. With a strong reputation across the market and a busy team of high-performing brokers, they are now looking to expand their support function with an experienced Mortgage Administrator. You’ll be joining a company that truly values its people — offering career stability, professional development, and a friendly, collaborative environment where your contribution is recognised.
About the Role
As a Mortgage Administrator, you’ll play a key role in managing the full post-application process, from submission through to completion. You’ll liaise with brokers, lenders, and solicitors to ensure every case is handled with accuracy, speed, and care. Your organisational skills will help keep cases moving efficiently, ensuring clients enjoy a smooth, stress-free experience.
Key Responsibilities
- Support Mortgage Brokers by managing mortgage applications from submission to completion.
- Liaise with clients, lenders, and solicitors to obtain updates and documentation.
- Prepare and check documentation for accuracy and compliance.
- Maintain internal systems and CRM databases with up-to-date case notes.
- Monitor case progress proactively, identifying and resolving any issues quickly.
- Deliver excellent customer service and uphold compliance standards at all times.
Package & Benefits
- Salary: £30,000 per annum
- Hours: Monday – Friday, 9am–5:30pm
- Location: Hornchurch, Essex
- Environment: Professional, friendly, and supportive team culture
- Progression: Clear development path into senior administration or mortgage advice roles
Skills & Experience Required
- Previous experience as a Mortgage Administrator (minimum 1 year preferred)
- Strong understanding of the mortgage process from application to completion
- Excellent communication and organisational skills
- High attention to detail and accuracy under pressure
- Confident liaising with clients, brokers, and solicitors
- Proficient with Microsoft Office and CRM systems
Why Apply?
Join a brokerage that’s growing fast and values every member of its team — where your professionalism will be rewarded and your career supported long-term.
Mortgage Administrator in Hornchurch employer: NRG-Resourcing
Contact Detail:
NRG-Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator in Hornchurch
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for a Mortgage Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the mortgage process. Be ready to discuss your previous experience and how it aligns with the responsibilities of the role. Confidence is key, so practice answering common interview questions with a friend!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple cases efficiently in the past. This will demonstrate your ability to handle the fast-paced environment of a growing brokerage.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Good luck!
We think you need these skills to ace Mortgage Administrator in Hornchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight your relevant experience and skills that match the job description, like your understanding of the mortgage process and your organisational prowess.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your previous experience and how it aligns with the responsibilities listed in the job description.
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. This will demonstrate your attention to detail right from the start, which is crucial for a Mortgage Administrator.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at NRG-Resourcing
✨Know Your Mortgage Stuff
Make sure you brush up on your knowledge of the mortgage process from application to completion. Be ready to discuss specific scenarios or challenges you've faced in previous roles, as this will show your understanding and experience in the field.
✨Show Off Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about how you've managed multiple cases or kept track of documentation in a busy environment. This is crucial for a Mortgage Administrator, so make it clear how you can keep things running smoothly.
✨Communicate Like a Pro
Since you'll be liaising with clients, brokers, and solicitors, practice your communication skills. Be ready to explain how you handle difficult conversations or resolve issues quickly. Good communication can set you apart from other candidates.
✨Be Ready to Discuss Compliance
Familiarise yourself with compliance standards relevant to the mortgage industry. Be prepared to talk about how you ensure accuracy and adherence to these standards in your work. This shows that you take your responsibilities seriously and understand the importance of compliance.
