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- Tasks: Lead fraud prevention and operational risk management in a fast-paced tech environment.
- Company: Dynamic, technology-led organisation with a diverse client base.
- Benefits: Full ownership of your role, quick decision-making, and strategic input.
- Why this job: Shape the future of fraud management and make a real impact.
- Qualifications: Experience in fraud or operational risk in complex environments.
- Other info: Join a diverse team committed to equality and inclusion.
The predicted salary is between 70000 - 90000 £ per year.
We’re supporting a growing, technology‑led organisation delivering large‑scale customer operations across a diverse client base. As the business continues to scale, there is a need to strengthen and evolve how fraud and operational risk are managed.
This is a leadership role with full ownership of fraud and risk across the business. You will be responsible for shaping how risk is identified, managed and improved, bringing structure and direction to an area that is ready for development. This is not a role where everything is already in place. It requires someone who can assess the current position and build a more effective approach over time.
What you’ll be doing:
- Designing and implementing a fraud prevention and detection approach suited to a high‑volume environment
- Identifying trends, patterns and emerging risks, and ensuring appropriate controls are in place
- Introducing more effective use of data, systems and automation to improve detection and efficiency
- Owning governance, reporting and visibility of risk across the organisation
- Acting as the internal subject matter expert for fraud and financial crime
- Working closely with senior stakeholders and external partners to influence best practice
- Supporting commercial discussions where fraud and risk capability is a factor
What we’re looking for:
- Experience leading fraud, financial crime or operational risk within a complex environment
- A practical approach, with the ability to operate both strategically and hands‑on
- Strong understanding of fraud prevention, investigations or financial crime operations
- Experience working in fast‑paced, high‑volume settings such as financial services, payments, fintech or similar
- Awareness of how technology, data and automation can support fraud detection
- Ability to communicate clearly and build credibility with senior stakeholders
What makes this different:
- Full ownership of the function with the opportunity to shape its direction
- A business environment where decisions can be implemented quickly
- A role that combines operational delivery with strategic input
- The chance to build a more effective and modern approach to fraud over time
This is suited to someone who is comfortable working without a fully defined structure, can identify what needs to change, and is motivated by improving how things are done.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero‑tolerance policy for breaches of our Equality and Diversity policy.
Head of Fraud and Operational Risk in Gateshead employer: NRG Resourcing Ltd
Contact Detail:
NRG Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Fraud and Operational Risk in Gateshead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to fraud and operational risk, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific situations where you successfully managed fraud or operational risk. This will demonstrate your hands-on approach and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Fraud and Operational Risk in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Fraud and Operational Risk. Highlight your experience in fraud prevention and operational risk management, and don’t forget to mention any relevant achievements that showcase your ability to lead in complex environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've successfully managed fraud and operational risk in the past, and how you plan to bring that expertise to our team.
Showcase Your Strategic Thinking: In your application, demonstrate your ability to think strategically while also being hands-on. We want to see how you can assess current processes and implement effective changes. Use clear examples to illustrate your thought process and decision-making skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at NRG Resourcing Ltd
✨Know Your Fraud and Risk Stuff
Make sure you brush up on the latest trends in fraud prevention and operational risk. Be ready to discuss specific strategies you've implemented in the past, especially in high-volume environments. This shows you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Leadership Skills
Since this is a leadership role, prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to influence stakeholders and drive change, as this will be crucial for shaping the fraud and risk management approach.
✨Emphasise Your Data Savvy
Be prepared to talk about how you’ve used data and technology to improve fraud detection and operational efficiency. Discuss any tools or systems you’ve worked with, and how they helped you identify trends or emerging risks.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company’s current fraud and risk strategies. This not only demonstrates your enthusiasm but also gives you a chance to assess if the company aligns with your vision for improvement.