At a Glance
- Tasks: Oversee client campaigns from planning to completion, ensuring exceptional delivery and communication.
- Company: Join a dynamic marketing agency with a focus on client success and collaboration.
- Benefits: Enjoy a competitive salary, hybrid working, generous leave, and private medical insurance.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact by managing exciting projects and building strong client relationships.
- Qualifications: 2+ years in Client Delivery or Project Management, with excellent communication skills.
The predicted salary is between 60000 - 60000 £ per year.
The Role
As Client Delivery Manager, you will be responsible for overseeing the successful delivery of client campaigns from planning through to completion. You will work closely with clients and internal teams to ensure campaigns are delivered efficiently, meet agreed objectives and provide an exceptional client experience.
- Managing the end-to-end delivery of multiple client campaigns, ensuring they are delivered on time, within scope and within budget.
- Acting as a key point of contact for clients, building trusted relationships and ensuring effective communication throughout campaign lifecycles.
- Understanding client objectives and translating them into clear delivery plans, schedules and milestones.
- Coordinating resources across multiple campaigns, working collaboratively with teams including Sales, Finance, Legal, Commercial and Product Development.
- Monitoring campaign performance against agreed KPIs and SLAs, providing regular updates, insights and recommendations.
- Supporting continuous improvement initiatives by identifying opportunities to improve processes, workflows and operational efficiency.
- Managing campaign budgets, supporting accurate pricing, financial reporting and invoicing processes.
- Keeping up to date with trends and best practices within the sales promotions and digital promotions industry.
About You
You will be a highly organised and proactive individual with strong client management skills and experience delivering complex projects in a fast-paced environment. You will ideally have:
- 2+ years' experience in Client Delivery, Client Services, Project Management or a similar role.
- Experience working within a marketing agency, promotions, digital, technology or customer engagement environment.
- Excellent communication and relationship-building skills, with the ability to influence and engage stakeholders at all levels.
- Strong project management capabilities, with the ability to manage multiple priorities simultaneously.
- Commercial awareness, including experience managing budgets and monitoring financial performance.
- A solutions-focused mindset with excellent attention to detail and a passion for delivering high-quality work.
- Experience using project management tools and platforms.
What is on offer
- Salary £40-45k
- Hybrid working – 2 days in the office
- 25 days annual leave plus bank holidays
- Pension scheme
- Private medical insurance
- And many more
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
