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- Tasks: Join our finance team to manage debt collection and maintain customer relations.
- Company: Nigel Wright is a dynamic recruitment agency based in Gateshead.
- Benefits: Enjoy hybrid working with 2 days at home and flexible hours.
- Why this job: Be part of a fast-paced team while developing your Excel skills and making an impact.
- Qualifications: Experience in Credit Control and strong Excel skills are essential.
- Other info: This is a permanent, full-time role with a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
A temporary position to start immediately for at least 4 weeks. Full time, 37 hours per week. Job Overview: We are seeking a proactive and detail-oriented Credit Controller to join our finance team. The ideal candidate will be responsible for managing the companys credit control processes, ensuring timely payment collection, and maintaining positive relationships with clients. The Credit Controller will also play a key role in maintaining the company\’s cash flow and reducing the risk of overdue payments. Key Responsibilities: Monitor and manage a portfolio of customer accounts to ensure timely payment of outstanding invoices. Contact clients via phone, email, and/or letter to follow up on overdue payments and resolve payment issues. Review aged debt reports and take necessary actions to reduce outstanding balances. Negotiate payment terms and arrangements with clients when needed. Handle customer queries and resolve disputes related to billing and payment. Process payments and allocate them to customer accounts accurately. Prepare and maintain reports on account status and credit limits. Work closely with other departments (e.g., sales, customer service) to address any issues affecting payments. Recommend accounts for escalation to legal action or debt collection agencies as needed.
Credit Controller employer: NRG Careers
Contact Detail:
NRG Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific debt collection processes and tools used in the industry. This knowledge will help you speak confidently about your experience and how you can contribute to the team.
✨Tip Number 2
Highlight your Excel skills during the interview. Be prepared to discuss how you've used Excel in previous roles, especially for account reconciliations and tracking debtor days.
✨Tip Number 3
Demonstrate your ability to build and maintain customer relationships. Share examples of how you've successfully managed debtor communications and resolved issues in the past.
✨Tip Number 4
Show your enthusiasm for working in a fast-paced environment. Prepare to discuss how you handle pressure and prioritize tasks effectively to meet deadlines.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and any relevant financial roles. Use specific examples that demonstrate your ability to reduce debt and maintain customer relations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your strong Excel skills and how they will help you succeed in this position. Be sure to relate your past experiences to the responsibilities outlined in the job description.
Showcase Communication Skills: Since regular contact with debtors is crucial, emphasize your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed relationships with clients or customers in the past.
Highlight Flexibility: Mention your willingness to adapt to the hybrid working model. If you have experience working in fast-paced environments, be sure to include that as well, as it aligns with the company's needs.
How to prepare for a job interview at NRG Careers
✨Show Your Credit Control Experience
Be prepared to discuss your previous experience in credit control. Highlight specific examples where you successfully reduced the Age of Debt profile or improved debtor days. This will demonstrate your capability and fit for the role.
✨Demonstrate Strong Excel Skills
Since strong Excel skills are essential for this position, be ready to talk about how you've used Excel in your past roles. Mention any specific functions or tools you are proficient in that can help with account reconciliations and data analysis.
✨Emphasize Customer Relationship Management
Maintaining good customer relations is crucial in this role. Prepare to share examples of how you've built and maintained relationships with debtors in the past, and how this has positively impacted debt collection efforts.
✨Adaptability in a Fast-Paced Environment
The company values a fast-paced work ethic. Be ready to discuss how you handle pressure and adapt to changing situations. Share experiences where you successfully managed multiple tasks or tight deadlines.
