Account Handler in Milton Keynes

Senior Commercial Account Handler – Hybrid (Buckinghamshire)

I’m supporting a growing commercial insurance team who are looking for an experienced Senior Account Handler to join them in a hybrid role based near Amersham.

You’ll work closely with a small team of Account Executives, managing a varied commercial portfolio and delivering high-quality client service from renewal through to day-to-day support.

The environment is collaborative, supportive, and ideal for someone who enjoys taking ownership while mentoring others.

What you’ll be doing:

• Managing your own portfolio of commercial clients

• Handling renewals, MTAs and policy admin with accuracy and attention to detail

• Negotiating terms with insurers and advising clients on coverage

• Acting as a key point of contact and building long-term client relationships

• Ensuring documentation and processes meet FCA and internal compliance standards

• Supporting junior colleagues and contributing to wider team success

What we’re looking for:

• Strong experience as a commercial Account Handler at senior level

• Solid technical knowledge across SME and commercial lines

• Confident using insurance systems (Acturis experience preferred)

• Strong communication, organisation, and problem-solving skills

• Someone proactive, client-focused and confident working in a fast-paced setting

• CII/ACII preferred but not essential