Norton Rose Fulbright is seeking an IT Regional - Service Desk professional to deliver 1st/2nd line support from our Newcastle office within a hybrid model. You will handle out-of-hours coverage, troubleshoot incidents, and log activities in ServiceNow while maintaining high service levels.
You will also manage user administration (joiners/movers/leavers), maintain the CMDB, and support desktop and device provisioning. A strong ITIL background and Windows/M365 proficiency are essential.
IT Support Specialist - Hybrid UK (Out-of-Hours Shift) in Newcastle upon Tyne employer: NRF United Kingdom
Norton Rose Fulbright is an exceptional employer that prioritises the growth and development of its employees, offering a unique two-year RISE Work Experience Programme designed for high-potential students. With a vibrant work culture in London or Newcastle, participants benefit from tailored mentoring, specialist training, and invaluable networking opportunities, all aimed at fast-tracking their legal careers in a supportive environment.
