Hybrid IT Service Desk Analyst - First-Line Support in Newcastle upon Tyne

Hybrid IT Service Desk Analyst - First-Line Support in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
NRF United Kingdom

At a Glance

  • Tasks: Provide first-line IT support to customers across UK and international offices.
  • Company: NRF United Kingdom, a leading professional services firm in Newcastle upon Tyne.
  • Benefits: Competitive salary, flexible working options, and opportunities for career advancement.
  • Other info: Fast-paced environment with a focus on customer service excellence.
  • Why this job: Join a dynamic team and enhance your tech skills while helping others.
  • Qualifications: Strong communication skills and experience in IT support for large customer bases.

The predicted salary is between 40000 - 50000 Β£ per year.

NRF United Kingdom in Newcastle upon Tyne is hiring a Service Desk Analyst to deliver first-line IT support across UK and International offices. The role demands excellent communication and problem-resolution skills while ensuring high customer service standards.

The ideal candidate will have experience in professional services, support for 2,000+ customers, and possess strong technical skills in IT systems.

Hybrid IT Service Desk Analyst - First-Line Support in Newcastle upon Tyne employer: NRF United Kingdom

NRF United Kingdom is an exceptional employer, offering a dynamic work environment in Newcastle upon Tyne where innovation and collaboration thrive. With a strong commitment to employee growth, we provide ample opportunities for professional development and continuous improvement, ensuring that our team members are equipped to excel in their roles. Our culture prioritises user service excellence and data integrity, making it a rewarding place for those passionate about finance systems.

NRF United Kingdom

Contact Details:

NRF United Kingdom Recruitment Team

We think you need these skills to ace Hybrid IT Service Desk Analyst - First-Line Support in Newcastle upon Tyne

Communication Skills
Problem-Resolution Skills
Customer Service Standards
Technical Skills in IT Systems
Experience in Professional Services
Support for 2,000+ Customers
First-Line IT Support