Executive, Revenue Operations Helpdesk in Newcastle upon Tyne

Executive, Revenue Operations Helpdesk in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 40000 £ / year (est.) No working from home possible
NRF United Kingdom

At a Glance

  • Tasks: Support financial operations by managing client matter forms and responding to helpdesk queries.
  • Company: Join one of the largest finance teams in the North East.
  • Benefits: Competitive salary, flexible hours, and opportunities for personal development.
  • Other info: Inclusive workplace that values diversity and offers career growth.
  • Why this job: Be part of a dynamic team making a real impact across EMEA.
  • Qualifications: Strong communication skills and experience with IT systems; SAP knowledge is a plus.

The predicted salary is between 30000 - 40000 £ per year.

Our Newcastle office is currently recruiting for an Executive, Revenue Operations Helpdesk – EMEA to join one of the largest finance teams in the North East. The team comprises over 60 finance professionals divided into several specialised teams that support financial operations across Europe, the Middle East, and Asia (EMEA).

Key Responsibilities

  • Opening of Client Matter Inception forms via Intapp, ensuring all Matter data is correct as per the engagement letter.
  • Dealing with Matter Maintenance of existing files to make sure all invoices are produced accurately and with the correct client and payers’ details.
  • Creating/amending time narratives and basic WIP reports. Time transfers and deletions, narrative amendments.
  • Dealing with time entry requests and file closures.
  • Undertake further duties as directed by Working Capital Team Leaders and Managers.
  • Dealing with and responding to Revenue Helpdesk inbox queries for EMEA.
  • Reporting daily/weekly/monthly to include financial reports and updates to the business.

Key Skills and Experience

  • Team player with strong communication skills and the confidence to liaise at all levels.
  • Adaptable and able to complete tasks without close supervision.
  • Self‑motivated and dedicated to task completion.
  • Experience with SAP system and PowerBI knowledge is an advantage.
  • Good working knowledge of Word, Excel and Outlook and general familiarity with IT systems.
  • Must be articulate and professional in delivery, with a well‑developed sense of discretion.
  • Driven by personal development.
  • Must be flexible over hours and prepared to work occasional overtime when required, in particular at month ends.

Diversity, Equity and Inclusion

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.

Executive, Revenue Operations Helpdesk in Newcastle upon Tyne employer: NRF United Kingdom

Join our Newcastle office as an Executive in Revenue Operations Helpdesk, where you will be part of one of the largest finance teams in the North East. We pride ourselves on fostering a collaborative work culture that values diversity and inclusion, offering ample opportunities for personal and professional growth. With competitive benefits and a commitment to employee development, we ensure that every team member feels valued and empowered to succeed in their role.

NRF United Kingdom

Contact Details:

NRF United Kingdom Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Executive, Revenue Operations Helpdesk in Newcastle upon Tyne

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like NRF United Kingdom. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Executive, Revenue Operations Helpdesk in Newcastle upon Tyne

Client Matter Inception
Intapp
Matter Maintenance
Time Entry Management
WIP Reporting
SAP System
PowerBI

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to NRF United Kingdom.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on NRF United Kingdom's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at NRF United Kingdom

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with NRF United Kingdom.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at NRF United Kingdom will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former NRF United Kingdom employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.