Executive, eBilling Operations - EMEA (12-month FTC) in Newcastle upon Tyne

Overview

Finance Operations Executive | Newcastle | 12-month fixed term contract.

Responsibilities

• Upload e-billing text/XML files into a variety of e-billing solutions.
• Provide first-line support within the E-Billing Support Team to assist with/resolve issues relating to e-billing, including manipulation of text files.
• Reporting and tracker management on a day-to-day basis.
• Manage a portfolio of clients, from receipt to completed upload of all invoices under remit.
• Attend client calls and debt management meetings as required.
• Review and continually update procedure notes based on client portfolio; provide advice and guidance for clients under remit.
• Regularly review the failed/rejected e-billing tracker and assist in resolving issues promptly, escalating as required.
• Prepare the e-billing tracker for review.
• Assist with e-billing setups and timekeeper uploads as required.
• Undertake further duties as directed by Revenue Team Leaders.

Skills and Experience

• Team player with strong communication skills; ability to liaise at all levels.
• Adaptable and able to complete tasks with limited supervision.
• Self-motivated and dedicated to task completion.
• Very good working knowledge of Excel; good knowledge of Word and Outlook; general familiarity with IT systems.
• Ability to process e-bills is an advantage.
• Very organized across multiple work streams.
• Articulate and professional with a well-developed sense of discretion.
• Flexible over hours and prepared to work occasional overtime, particularly at month-ends.

Diversity, Equity and Inclusion

We strive to create a diverse and inclusive environment where everyone can bring their whole selves to work and realize their full career potential. We offer flexible work models and a range of family-friendly and inclusive employment policies. If you require tailored adjustments or accommodations, please let us know.