Manager, Pricing and Commercial Insights

This is a fantastic opportunity for an ambitious individual who wishes to be part of a progressive, proactive and customer‑centric team. The successful candidate will play an integral part of driving forward the continuous improvement agenda for the Commercial Finance and Revenue Operations function and its collaboration with other business support professionals. You will be an experienced pricing professional, with strong communication and soft skills, able to work effectively with internal and external stakeholders alike. In conjunction with Commercial Finance colleagues, the Manager, Pricing and Commercial Insights will support on the development and execution of the firm’s pricing agenda ensuring the necessary benchmarking, analytical tools and capabilities exist to support firm and finance departmental strategies.

Key Responsibilities

• Advise Partners of ways to maximise the value of client relationships through different pricing techniques, modelling the financial impact and viability of proposed pricing arrangements and challenging key decision makers when appropriate.
• Supporting Partners with client‑facing engagements where needed.
• Business partnering with Client Relationship Partners and the Client Development team to provide financial and commercial support, plan deployment and investment to help drive profitability.
• Providing senior finance support on commercial improvement projects across EMEA when and as required.
• Maintaining a high level of visibility in serving as one of the firm’s subject matter experts for pricing and commercial related matters.
• Supporting pricing team promotional efforts including presentations to key stakeholders to increase internal adoption and market awareness.
• Encouraging broader and better use of the Firm’s tools to develop more profitable and consistent pricing approaches.
• Supporting on the provision of education to stakeholders involved in pricing proposals and approvals, advancing pricing as a strategic tool to build and enhance client relationships.
• Assisting Partners in the development of budgets and monitoring against actual performance for matters, particularly complex litigation work where more detailed project management support may be required.
• The Pricing Manager will act as an advocate and agent for adopting effective legal project management discipline where necessary.
• In conjunction with Commercial Finance colleagues, supporting on the annual review of standard rates to ensure profitability maximisation with appropriate consideration of practice mix and market realities as well as compensation and other costs.
• Ensuring strong working relationships with other support functions, in particular Business Development leads to establish, promote and maintain policies and processes required for effective management of pricing for transactions, bids and panel appointments.
• Working with NRF’s Transform function to support best use of legal process, people and technology to improve commercial outcomes for the firm and our clients.
• Keeping abreast of industry pricing practices, particularly for major competitors and assessing key trends.
• Supporting in the development of pricing models and tools for legal services and monitoring profitability and implementation of those models.
• In conjunction with other business support professionals, providing advice to stakeholders in relation to improving matter financial performance through the provision of post‑matter financial analysis and associated pricing and business information.
• Collaboration and support on any ad‑hoc commercial and pricing related initiatives as required by the Head of Client Financial Decision Support and the Senior Pricing Manager.

Skills and Experience Required

• A minimum of 4 years relevant pricing experience, with legal pricing experience advantageous.
• Strong commercial acumen and exceptional analysis and financial modelling skills.
• Excellent written and verbal communication and a strength of personality to ensure the perspective of ‘Finance’ is clearly communicated.
• Excellent time‑management skills, able to manage stakeholders during times of conflicting deliverables.
• The ability to remain calm and focused under pressure.
• Excellent soft skills including the ability to influence senior stakeholders and negotiate desired outcomes.
• Strong presentation skills and experience in providing internal training.
• Hardworking, dedicated and an ambition to grow professionally.
• A role model for junior staff who is committed to sharing knowledge and developing talent.
• A collaborative team‑player who is transparent and has a straight‑forward approach.
• Experience of working with varied and cross‑functional teams to deliver on business objectives.

Advantageous

• Educated to degree level.
• A deep understanding of legal products and services.

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realise their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family‑friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. We are proud to be an equal‑opportunity employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.