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- Tasks: Manage order processing and provide top-notch account support for our clients.
- Company: Leading B2B wholesale distributor of blank apparel in the UK & Europe.
- Benefits: Competitive salary, 23 days holiday plus your birthday off, and potential salary increase.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Confident communicator, organised, and a team player with Excel/Word skills.
- Other info: Office-based role with a supportive environment and opportunities for growth.
The predicted salary is between 20400 - 28400 £ per year.
Location: Head Office, Deeside
Department: Customer Services
Hours: Mon-Fri, 9:00-5:30
Our client is a leading B2B wholesale distributor of blank apparel for customisation, supplying 4,000+ styles across 120+ brands to printers, decorators and retailers across the UK & Europe.
What you'll do:
- Own order processing and day-to-day account support (including sensitive accounts)
- Handle inbound calls/emails and resolve queries quickly
- Coordinate with internal teams to ensure accurate, on-time delivery
- Keep meticulous records and meet KPIs (accuracy & call retention)
- Act as a key contact for Internal & Field Sales
What you'll bring:
- Confident phone manner; clear written/verbal communication
- Calm, organised and customer-first under pressure
- Team player; Excel/Word savvy and quick to learn new systems
- Discreet with data and strong multitasking skills
Salary £25,465 (this will increase in April) 23 days holiday + your birthday as extra (these increase to 25 days)
This is an office-based role working Monday - Friday 9am - 5.30pm.
Apply now we'd love to hear from you.
Sales Support Coordinator employer: NR Associates Limited
Contact Detail:
NR Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone manner! Since this role involves handling inbound calls, try rehearsing common customer queries with a friend to boost your confidence and ensure you sound professional.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you’ve successfully managed multiple tasks or resolved issues under pressure – this will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’d love to see your enthusiasm for joining our team.
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Sales Support Coordinator role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at NR Associates Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and the market they operate in. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Sales Support Coordinator, clear communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully handled customer queries or resolved issues in the past.
✨Demonstrate Your Organisational Skills
Since the role involves multitasking and keeping meticulous records, be ready to discuss how you stay organised. Share specific tools or methods you use to manage your workload and ensure accuracy in your tasks.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations, like dealing with a difficult customer or coordinating with internal teams. Think of relevant experiences and how you approached them, highlighting your problem-solving skills and teamwork.