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- Tasks: Manage order processing and provide top-notch account support.
- Company: Leading B2B wholesale distributor of blank apparel in the UK & Europe.
- Benefits: Competitive salary, 23 days holiday plus your birthday off, and career growth.
- Why this job: Join a dynamic team and make a real impact in customer service.
- Qualifications: Confident communicator, organised, and a team player with multitasking skills.
- Other info: Office-based role with a supportive work environment.
The predicted salary is between 20400 - 28600 £ per year.
Location: Head Office, Deeside
Department: Customer Services
Hours: Mon-Fri, 9:00-5:30
Our client is a leading B2B wholesale distributor of blank apparel for customisation, supplying 4,000+ styles across 120+ brands to printers, decorators and retailers across the UK & Europe.
What you'll do:
- Own order processing and day-to-day account support (including sensitive accounts)
- Handle inbound calls/emails and resolve queries quickly
- Coordinate with internal teams to ensure accurate, on-time delivery
- Keep meticulous records and meet KPIs (accuracy & call retention)
- Act as a key contact for Internal & Field Sales
What you'll bring:
- Confident phone manner; clear written/verbal communication
- Calm, organised and customer-first under pressure
- Team player; Excel/Word savvy and quick to learn new systems
- Discreet with data and strong multitasking skills
Salary £25,465 (this will increase in April) 23 days holiday + your birthday as extra (these increase to 25 days)
This is an office-based role working Monday - Friday 9am - 5.30pm.
Apply now we'd love to hear from you.
Sales Support Coordinator in Deeside employer: NR Associates Limited
Contact Detail:
NR Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator in Deeside
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone manner! Since this role involves handling inbound calls, it’s crucial to sound confident and clear. Try role-playing with a friend to get comfortable with common customer queries.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples where you've successfully managed multiple tasks or projects at once, as this will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Sales Support Coordinator in Deeside
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Sales Support Coordinator role. Highlight your customer service experience and any relevant software skills, like Excel and Word, to show us you’re the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this position. Share specific examples of how you've handled customer queries or supported sales teams in the past – we love a good story!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that demonstrate your communication skills, so make sure to proofread for clarity and accuracy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at NR Associates Limited
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with their range of blank apparel and how they cater to printers and retailers. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since this role requires a confident phone manner and clear communication, practice articulating your thoughts. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and how they relate to the job.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and keep records meticulously. Think of examples from your past experiences where you successfully juggled various responsibilities, especially under pressure. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the company's future plans. This shows that you're not just interested in the role but also in how you can contribute to the company's success.