Our client is a leading B2B wholesale distributor of blank apparel for customisation, supplying 4,000+ styles across 120+ brands to printers, decorators and retailers across the UK & Europe.
What you'll do:
Own order processing and day-to-day account support (including sensitive accounts)
Handle inbound calls/emails and resolve queries quickly
Coordinate with internal teams to ensure accurate, on-time delivery
Keep meticulous records and meet KPIs (accuracy & call retention)
Act as a key contact for Internal and Field Sales
What you'll bring:
Confident phone manner; clear written/verbal communication
Calm, organised and customer-first under pressure
Team player; Excel/Word savvy and quick to learn new systems
Discreet with data and strong multitasking skills
Location: Head Office, Deeside
Department: Customer Services Hours: Mon–Fri, 9:00am – 5:30pm
Ths is an onsite role, please do not apply if you need remote or hybrid working
Customer Service Administrator in Deeside employer: NR Associates Limited
Ralawise is an exceptional employer that fosters a dynamic and collaborative work culture in Deeside, where creativity and innovation thrive. Employees benefit from a supportive environment that encourages professional growth and development, alongside competitive remuneration and a healthy work-life balance. Joining our team means being part of a vibrant community dedicated to brand excellence and customer engagement.
