At a Glance
- Tasks: Manage sales and reservations for our vibrant arcade bar, ensuring guests have an unforgettable experience.
- Company: Join NQ64 Arcade Bar, a fun-loving team passionate about nostalgia and great service.
- Benefits: Enjoy a competitive salary, bonuses, flexible working, gym membership, and free therapy.
- Other info: Dynamic environment with opportunities for career growth and recognition.
- Why this job: Be part of a growing brand where your creativity and sales skills can shine.
- Qualifications: 1+ year in sales, ideally in hospitality, with a proactive and friendly approach.
The predicted salary is between 35000 - 42000 £ per year.
Salary: £35,000 + up to 30% bonus (up to £10.5k!)
Location: London Office - with one work-from-home day a week
Reports to: Head of Sales
We are growing the team - NQ64 Arcade Bar was born in Manchester’s Northern Quarter. We are bartenders first, arcade nerds second, and always obsessed with giving our guests a legendary time. Our bars are growing fast across the UK.
What You’ll Be Doing:
- Own and manage daily inbound enquiries (email, phone, DMN and other avenues) for all 13 sites
- Coordinate bookings of up to 100 guests in London and 60 regionally
- Handle food orders, supplier relations, pre-orders, allergens and communication
- Gain post-event feedback and follow-ups from larger bookings
- Be the go-to for DesignMyNight admin and venue communications
- Manage lost property and general guest enquiries
- Handle shoot and dry hire enquiries
- Organise and lead client site visits
- Spot upselling opportunities and increase revenue where possible
- Keep reporting tidy and insightful - bring those ideas to the table in team meetings
- Support on big showcase events and busy venue days
- Venue showcases, networking events & trade shows
What You Bring:
- 1+ year of sales experience, ideally in hospitality or events
- Strong proactive sales skills
- Experience with Collins (DesignMyNight) is a big plus
- Sharp eye for detail and top-tier inbox game
- Excellent communicator – written and verbal
- A people person – internally with our venue teams and externally with clients
- Target-driven with a hunger to exceed goals
- Curious, creative, and always up for testing new ideas
- A love for hospitality - bars, events, nightlife
- Resilient, positive, and solution-focused
- Kind and authentic
What We Bring:
- Flexible working & travel opportunities
- Free gym membership
- Conscious pensions
- Free therapy, bike scheme
- Good times on the company tab
- Company awards – because wins deserve recognition
Sales and reservations manager employer: NQ64 Arcade Bars LTD
At NQ64 Arcade Bar, we pride ourselves on being a vibrant and inclusive employer that values creativity and passion for hospitality. With flexible working arrangements, generous bonuses, and unique perks like free gym memberships and therapy sessions, we foster a supportive work culture that encourages personal and professional growth. Join us in our London office and be part of a team that celebrates success and delivers legendary experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and reservations manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into NQ64's vibe. Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your sales experience and how it relates to hospitality. Think of specific examples where you’ve nailed upselling or managed client relationships. We want to hear those success stories!
✨Tip Number 3
Be ready to ask questions! Show us you’re engaged by preparing thoughtful questions about the role and the team. This not only demonstrates your interest but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in our minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Sales and reservations manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for bars, events, and creating memorable moments for guests. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Tailor Your Application:Make sure to customise your application to fit the Sales and Reservations Manager role. Highlight relevant experience, especially in sales and customer service. We appreciate when candidates take the time to connect their skills with what we’re looking for – it shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We love a sharp eye for detail, so make sure there are no typos or errors. A tidy application reflects the kind of organisation we value at StudySmarter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do. We can’t wait to hear from you!
How to prepare for a job interview at NQ64 Arcade Bars LTD
✨Know Your Stuff
Before the interview, dive deep into NQ64's vibe and values. Familiarise yourself with their unique offerings, like the arcade games and the bar culture. This will help you connect your experience to what they’re all about, showing that you’re genuinely interested in the role.
✨Show Off Your Sales Skills
Prepare specific examples of how you've successfully managed sales or reservations in the past. Think about times when you’ve upsold or handled challenging situations with clients. This will demonstrate your proactive sales skills and your ability to thrive in a fast-paced environment.
✨Be a People Person
Since this role is all about communication, practice articulating your thoughts clearly and confidently. Be ready to discuss how you build relationships with clients and colleagues alike. A friendly, approachable attitude can go a long way in making a great impression.
✨Bring Ideas to the Table
NQ64 values creativity and innovation, so think of a few ideas you could bring to the role. Whether it’s a new way to handle bookings or a fun event concept, showcasing your curiosity and willingness to test new ideas will set you apart from other candidates.
