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- Tasks: Assist with box office operations and administrative tasks in a vibrant educational environment.
- Company: Join NPTC Group of Colleges, a leading Further Education provider in Wales.
- Benefits: Enjoy competitive salary, generous leave, and excellent pension schemes.
- Other info: Flexible working options and continuous professional development opportunities available.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Level 2 qualification in Customer Service and relevant experience required.
The predicted salary is between 25949 - 25949 £ per year.
Location: Newtown
Benefits:
- Competitive salary
- Defined benefit pension
- Generous annual leave entitlement
Scale 2, Points 14 - 16, £25,949 - £25,949 per annum equivalent to £11,221 - £11,221 per annum. 16 hours per week (including evening and weekends, and occasional early mornings)
About You:
Candidates should possess a level 2 qualification in Customer Service (NVQ or equivalent) and have relevant experience. You should hold a level 2 qualification in both English and Mathematics (GCSE or equivalent) and be IT literate equivalent to level 2.
About Us:
NPTC Group of Colleges is one of the largest Further Education providers in Wales, providing almost every conceivable vocational area of education and training including an exciting and varied programme of full and part-time courses stretching across locations from South to Mid Wales. NPTC Group of Colleges has been educating future generations for over 90 years, we believe that qualifications and training are key to many rewarding career paths, with our highly qualified teaching staff and their wealth of industry knowledge on hand we will open the door to a successful and rewarding future, students are at the heart of everything we do, and we want them to leave us having had more than just an education.
Why Work for Us:
- As well as competitive salaries, our pension schemes are some of the best available. These are administered via the Local Government Pension Scheme or the Teacher’s Pension Scheme and provide pensions that are increased each year in line with inflation. We contribute at least £10 into your pension, for every £100 you earn.
- The holiday allowance is excellent right from year 1. You have 28 days per year of holiday (rising to 32 after 5 years’ service), and as we close the College for up to 5 days over Christmas, this means up to an additional 5 days of leave. With the 8 days of public/bank holidays on top of this, you could benefit from 41 days of annual leave. This is work-life balance!
- We have a range of potential flexible working options available including agile working, sabbatical leave and job share, where it meets the needs of the College.
- Sickness benefits here are generous, and staff are also provided with free access to independent occupational health, the Employee Support Helpline, a 24-hour life management and personal support helpline.
- The College also employs a dedicated Health and Wellbeing Co-ordinator, who provides support and organises very popular events across the Group, as well as providing access to a variety of free wellbeing resources.
- There is free car parking at all of our main colleges as well as bike storage, and if you are based in the South we can also offer a 10% discount at the Lilliput Day Nursery in Neath.
- The College is an educator and as such we actively promote and encourage Continuous Professional Development for all of our staff; we may even be able to contribute to the fees for higher degrees and other qualifications helpful to your job.
- On top of all this, working at the College gives us the privilege of being involved in helping our learners and our communities succeed and thrive.
NPTC Group of Colleges offers far more than just good salaries!
Box Office/Administration Assistant in Newtown employer: Nptc-Group-of-College
Contact Detail:
Nptc-Group-of-College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office/Administration Assistant in Newtown
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at NPTC Group of Colleges. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the college and its values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our mission to help learners succeed. Tailor your answers to reflect our commitment to education and community.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more confident and articulate when discussing your customer service experience and how it relates to the Box Office/Administration Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at NPTC Group of Colleges.
We think you need these skills to ace Box Office/Administration Assistant in Newtown
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your level 2 qualification in Customer Service and any relevant experience you have. We want to see how you've made a difference in previous roles, so share specific examples that showcase your skills!
Get Your Qualifications Right: Don’t forget to mention your qualifications in English and Mathematics! It’s important for us to know you’ve got the basics covered, so include those GCSEs or equivalent in your application.
Be IT Savvy: Since we’re looking for someone who is IT literate, make sure to mention any software or systems you’re familiar with. If you’ve used specific tools in past jobs, let us know – it’ll help us see how you can fit into our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Nptc-Group-of-College
✨Know Your Customer Service Stuff
Since this role requires a level 2 qualification in Customer Service, brush up on your knowledge and experiences in this area. Be ready to share specific examples of how you've handled customer queries or complaints effectively.
✨Show Off Your IT Skills
Being IT literate is key for this position. Familiarise yourself with common software used in box office and administration roles. If you have experience with ticketing systems or databases, make sure to highlight that during the interview.
✨Flexibility is Key
This job involves working evenings, weekends, and occasionally early mornings. Be prepared to discuss your availability and demonstrate your willingness to adapt to the needs of the role. Showing that you're flexible can really set you apart.
✨Emphasise Your Team Spirit
Working at NPTC Group of Colleges means being part of a community. Share examples of how you've worked well in a team before, especially in customer-facing roles. Highlighting your ability to collaborate will resonate well with the interviewers.