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- Tasks: Assist with box office operations and administrative tasks in a vibrant educational environment.
- Company: Join NPTC Group of Colleges, a leading Further Education provider in Wales.
- Benefits: Enjoy competitive salary, generous leave, and excellent pension schemes.
- Other info: Flexible working options and continuous professional development opportunities available.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: Level 2 qualification in Customer Service and relevant experience required.
The predicted salary is between 25949 - 25949 £ per year.
Location: Newtown
Benefits:
- Competitive salary
- Defined benefit pension
- Generous annual leave entitlement
Scale 2, Points 14 - 16, £25,949 per annum equivalent to £11,221 per annum. 16 hours per week (including evening and weekends, and occasional early mornings)
About You:
Candidates should possess a level 2 qualification in Customer Service (NVQ or equivalent) and have relevant experience. You should hold a level 2 qualification in both English and Mathematics (GCSE or equivalent) and be IT literate equivalent to level 2.
About Us:
NPTC Group of Colleges is one of the largest Further Education providers in Wales, providing almost every conceivable vocational area of education and training including an exciting and varied programme of full and part-time courses stretching across locations from South to Mid Wales. NPTC Group of Colleges has been educating future generations for over 90 years, we believe that qualifications and training are key to many rewarding career paths, with our highly qualified teaching staff and their wealth of industry knowledge on hand we will open the door to a successful and rewarding future, students are at the heart of everything we do, and we want them to leave us having had more than just an education.
Why Work for Us:
- Competitive salaries
- Pension schemes administered via the Local Government Pension Scheme or the Teacher’s Pension Scheme
- 28 days of holiday per year (rising to 32 after 5 years’ service)
- Up to 5 additional days of leave during Christmas closure
- 8 days of public/bank holidays
- Flexible working options available including agile working, sabbatical leave and job share
- Generous sickness benefits
- Free access to independent occupational health and Employee Support Helpline
- Dedicated Health and Wellbeing Co-ordinator
- Free car parking and bike storage
- 10% discount at the Lilliput Day Nursery in Neath
- Continuous Professional Development opportunities
On top of all this, working at the College gives us the privilege of being involved in helping our learners and our communities succeed and thrive. NPTC Group of Colleges offers far more than just good salaries!
Box Office/Administration Assistant employer: Nptc-Group-of-College
Contact Detail:
Nptc-Group-of-College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office/Administration Assistant
✨Tip Number 1
Get to know the company! Research NPTC Group of Colleges and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and administration. Think about your past experiences and how they relate to the Box Office/Administration Assistant role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the NPTC Group of Colleges family. Good luck!
We think you need these skills to ace Box Office/Administration Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the Box Office/Administration Assistant role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant qualifications!
Show Off Your Customer Service Skills: Since this role requires a level 2 qualification in Customer Service, be sure to include examples of your experience in this area. We love seeing candidates who can demonstrate their ability to engage with customers effectively and handle queries with ease.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and keep your sentences short. We appreciate a well-structured application that’s easy to read, so make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re serious about joining our fantastic team!
How to prepare for a job interview at Nptc-Group-of-College
✨Know Your Customer Service Stuff
Since this role requires a level 2 qualification in Customer Service, brush up on your knowledge and experiences in this area. Be ready to share specific examples of how you've handled customer queries or complaints effectively.
✨Show Off Your IT Skills
Being IT literate is key for this position. Familiarise yourself with common software used in box office and administration roles. If you have experience with ticketing systems or databases, make sure to highlight that during the interview.
✨Flexibility is Key
This job involves working evenings, weekends, and occasional early mornings. Be prepared to discuss your availability and demonstrate your willingness to adapt to the needs of the role. Showing that you're flexible can really set you apart.
✨Emphasise Your Team Spirit
Working at NPTC Group of Colleges means being part of a community. Share examples of how you've worked well in a team before, especially in customer-facing roles. Highlighting your ability to collaborate will resonate well with the interviewers.