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- Tasks: Lead a team managing Business Rates accounts and ensure effective billing and collection.
- Company: Join Neath Port Talbot Council, dedicated to serving the community.
- Benefits: Professional development, guaranteed interview for veterans, and a supportive work environment.
- Other info: Opportunities for training and career growth within a collaborative team.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in business rates legislation and strong numeracy skills required.
The predicted salary is between 36000 - 60000 £ per year.
As a Business Rates Team Leader, you’ll be assisting the Senior Rating Officer managing a small team dealing with Business Rates accounts and associated Business Improvement District (BID) Levy accounts. Ensuring the Council delivers an effective billing, collection, and recovery process. You’ll take a customer-focused approach to maximizing revenue whilst making sure we meet our legal and statutory requirements. You’ll provide a professional and proactive service assisting in identifying and developing robust recovery action against businesses. This will require you to attend and represent the Council at Magistrates Court to obtain liability orders. This role can be challenging, as you’ll be assisting in managing a team dealing with a range of queries relating to billing, collection, and recovery. However, you’ll be playing a crucial role in supporting the Council in maximizing its resources to deliver the best possible outcomes for the business in our borough.
Main Duties
- To develop and maintain a high degree of technical knowledge of Business Rates administration and to be part of the Council's specialist team in this field.
- To assist the Senior Rating Officer in the day-to-day management of the Business Rates Team.
- To deputize for the Senior Rating Officer.
- To undertake general activities in relation to the administration and recovery of Business rates including:
- Processing amendments to accounts
- Issuing of bills, reminders, summons, and liability orders
- Interviewing rate payers
- Processing direct debits mandates, unpaid direct debits including liaison with bank/building societies
- Recommend write-offs
- To carry out site inspections and visits for various purposes as required.
- To attend the Magistrates Court in respect of Business Rates and BID related matters including the issuing of summonses and obtaining liability orders.
- Maintain work records and provide management with statistical information as and when required.
- To deal with bankruptcies, liquidations, and external Enforcement Agents.
- To liaise with other departments in relation to new and altered properties and to notify the Valuation Office of relevant matters.
- To assist the Principal Council Tax Officer as required.
Experience Required
- You will have experience in/of:
- Business rates legislation and administration.
- Sound financial and numeracy skills.
- Excellent computer skills and be fully conversant with all Microsoft packages.
- Ideally, you will have:
- A minimum of 5 GCSE’s or equivalent including Maths and English.
- Be IRRV qualified or working towards the qualification or prepared to study for the qualification.
If you think that you have the necessary experience and qualifications for this role, we would love to hear from you. For an informal discussion, please contact Ann Hinder.
DBS Requirements
This post is subject to a basic DBS disclosure. Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment. The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language Requirements
Welsh Language skills are not required.
Additional Information
Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than an application submitted in English. We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this. If you are or going to be affected by the job losses at Tata Steel, then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities, and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.
Business Rates Team Leader in Wales employer: NPT Pass
Contact Detail:
NPT Pass Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Rates Team Leader in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Business Rates Team Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of business rates legislation and administration. Be ready to discuss how you can contribute to effective billing and recovery processes. Show them you’re not just a candidate, but the candidate they need!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join Team NPT!
We think you need these skills to ace Business Rates Team Leader in Wales
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the ins and outs of Business Rates administration. Brush up on relevant legislation and be ready to showcase your knowledge in your application.
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to highlight your experience with billing, collection, and recovery processes. Show us how you can bring value to our team!
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality shine through. A customer-focused approach is key, so share examples of how you've successfully dealt with queries or challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NPT Pass
✨Know Your Stuff
Make sure you brush up on your knowledge of Business Rates legislation and administration. Familiarise yourself with the key processes involved in billing, collection, and recovery, as well as any recent changes in the law that might affect the role.
✨Show Your Leadership Skills
As a Business Rates Team Leader, you'll be managing a small team. Be prepared to discuss your leadership style and provide examples of how you've successfully led a team in the past. Highlight your ability to handle challenging situations and support your team through them.
✨Customer Focus is Key
Since this role requires a customer-focused approach, think of specific instances where you've gone above and beyond for customers or clients. Be ready to explain how you would handle difficult queries and ensure a positive experience for rate payers.
✨Prepare for Court Representation
You'll need to attend Magistrates Court to obtain liability orders, so it's crucial to demonstrate your understanding of this process. Familiarise yourself with court procedures and be ready to discuss how you would represent the Council effectively in such situations.