At a Glance
- Tasks: Support the Superintendent Registrar and lead the registration team for births, deaths, and marriages.
- Company: Join Neath Port Talbot Council, a supportive and community-focused organisation.
- Benefits: Generous holiday, pension contributions, gym discounts, and flexible working options.
- Other info: Great career growth opportunities and a welcoming team environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in registration and management, with a focus on customer service.
The predicted salary is between 33699 - 37280 £ per year.
Details of the job are provided below. Further information is available in the Job Description and Person Specification.
Job reference: REQ05497
Date posted: 29/05/2026
Application closing date: 18/06/2026
Location: Register Office
Salary: £33,699 - £37,280 Per Annum
Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities
Contractual hours: 37
Basis: Full time
Job category/type: Legal
We are currently looking for a Deputy Registration Manager to join our team. We are seeking a highly motivated and experienced individual to join our Registration Service as Deputy Registration Manager. This role will support the Superintendent Registrar and play a key part assisting with the leadership and supervision of the district’s registration team.
The main duties of the post:
- Support the Superintendent Registrar in the overall management of the local Registration Service for births, deaths, and marriages.
- Supervise and provide day‑to‑day guidance to Registration Officers, ensuring the smooth and efficient operation of the register office.
- Oversee the delivery of statutory registration services, maintaining compliance with relevant legislation and council policies.
- Supervise complex or sensitive cases, providing expert advice and support to staff and the public.
- Process card payments and assist with coordinating all bookings and ceremonies.
- Deputise for the Superintendent Registrar as required, including representing the service at meetings and events.
- Ensure high standards of customer service and professionalism across the team.
You will have experience in:
- Previous registration experience is essential and knowledge of relevant Acts and Regulations.
- Management experience and knowledge.
- Experience working within a customer‑focused environment.
- Experience of supporting, motivating, and supervising a team.
Ideally you will have:
- Degree level or equivalent qualifications.
- Level 3 NVQ (or equivalent) Registrar’s Qualification, or willingness to work towards this.
- Knowledge of Health and Safety at work.
Benefits:
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance.
- Employee package with a 15.3% employer pension contribution.
- Holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (plus 8 bank holidays).
- Discounted gym membership with Celtic Leisure.
- Cycle to work scheme with up to 40% off bikes and cycling equipment.
- Salary sacrifice scheme for new car purchase through Tusker.
- Exclusive discounts at local and national retailers through the Smart Spend app.
If you think that you have the necessary experience and qualifications for this role, we would love to hear from you. For an informal discussion, please contact Sharon Thomas on Phone: 01639 760021 Email: s.thomas1@npt.gov.uk
This post is subject to a basic DBS check.
Welsh language skills are desirable.
Applications may be submitted in Welsh; applications in Welsh will not be treated less favourably than those submitted in English. We offer a guaranteed interview scheme for candidates who have a disability, are armed forces veterans, or are at risk of redundancy due to Tata Steel job losses.
We look forward to welcoming you to Team NPT.
Registration Service Deputy Manager in Twickenham employer: NPT Pass
Neath Port Talbot Council is an excellent employer, offering a supportive work environment where employee growth is prioritised through excellent development opportunities and a generous benefits package, including a Local Government Pension Scheme with substantial employer contributions. The council fosters a culture of teamwork and professionalism, ensuring that staff are well-equipped to provide high-quality services to the community while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Registration Service Deputy Manager in Twickenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the registration field or local government. A friendly chat can lead to insider info about the role and even a recommendation.
✨Tip Number 2
Prepare for the interview by knowing the ins and outs of the Registration Service. Brush up on relevant Acts and Regulations, and think about how your experience aligns with the job description.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've motivated and supervised teams in the past. Use specific examples to highlight your management experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Registration Service Deputy Manager in Twickenham
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to thoroughly read the job description and person specification. This will help us understand what Neath Port Talbot Council is looking for and tailor your application accordingly.
Showcase Your Experience:Highlight your previous registration experience and management skills in your application. We want to see how your background aligns with the role of Deputy Registration Manager, so don’t hold back on sharing relevant examples!
Be Professional Yet Personable:While it’s important to maintain professionalism, don’t forget to let your personality shine through. We’re looking for someone who can connect with the team and the public, so a friendly tone can go a long way.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at NPT Pass
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the Deputy Registration Manager role. Brush up on relevant Acts and Regulations, as well as the day-to-day operations of a registration service. This will show that you’re not just interested in the job, but that you understand it.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be ready to discuss your management experience. Think of specific examples where you’ve motivated or guided a team, especially in a customer-focused environment. Highlighting your ability to handle complex cases will also impress the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges the registration service faces, or how success is measured in this role. This shows your genuine interest and helps you assess if the job is right for you.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your experiences clearly and confidently. Practising answers to common interview questions can help ease any nerves and ensure you present yourself in the best light.
