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For Companies At a Glance
- Tasks: Support financial and administrative duties in a busy environment for schools.
- Company: Join Neath Port Talbot Council, dedicated to community service and employee wellbeing.
- Benefits: Enjoy generous holidays, a strong pension scheme, and discounted gym memberships.
- Why this job: Make a real difference while developing your skills in a supportive team.
- Qualifications: GCSEs in English and Maths, plus experience in administration or finance.
- Other info: Flexible working options and excellent career development opportunities await you.
The predicted salary is between 11227 - 12577 £ per year.
Job details
Job reference REQ04849 | Date posted 12/11/2025 | Application closing date 26/11/2025 | Location Port Talbot Civic Centre
Salary £11,227 – £12,577 per annum (Grade 5 SCP 10 – 17). Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 22.4% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities. Contractual hours 15 per week on a part‑time basis. Job category/type: Administration and Business Support.
ContractType: Fixed Term – Grant Funded until 31/07/2026
Hours: 15 hours per week (3 days a week)
Location ofpost: Port Talbot Civic Centre
We are currently looking for a Service Support Officer to join Team NPT. The successful candidate will support the Finance Officer by undertaking financial and administrative duties and to assist Senior Management in the effective and efficient delivery of the Catering and Cleaning Services in Primary and Special Schools.
The post will involve working in a busy environment and will also include responsibility for the Catering Oracle food ordering system, provide an Exchequer function for payment of the Council\’s Creditors, processing of invoices in accordance with Financial Regulations, support the Finance Officer and Service Managers with any aspect of data input to ensure accurate recording and assist in the day‑to‑day management of services.
Experience in an administrative or financial background and data input using spreadsheets is required. Working within a team environment and maintaining high standards is essential.
The successful candidate must be proficient in the use of computer systems, have excellent communication skills, and have the ability to organise and prioritise workload in a busy working environment to meet deadlines.
Applicants should have good knowledge of Local Government finance systems and 4 GCSEs grade A to C (or equivalent) including English and Maths.
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our schools are equally committed to ensuring the safety and protection of all children and young people and will take action to safeguard their wellbeing.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Alongside a positive working environment, we offer access to our generous Local Government Pension Scheme, a living wage payment / a competitive rate of pay, a term‑time working contract, and access to the Council\’s Health & Wellbeing Group.
Welsh Language skills are not required for this role. Applications may be submitted in Welsh – an application submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.
In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.
We are committed to providing training opportunities and the professional development of all our employees.
We look forward to welcoming you to Team NPT.
For an informal discussion, please contact Shirley Freeguard, Access Managed Services Operations Manager, on 01639 763423 or email s.freeguard@npt.gov.uk.
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Service Support Officer employer: NPT Pass
Contact Detail:
NPT Pass Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Neath Port Talbot Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to financial and administrative tasks. We want you to shine, so think about how your skills match the role of Service Support Officer.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed workloads in busy environments. This will demonstrate you're ready for the fast-paced nature of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Team NPT!
We think you need these skills to ace Service Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the Service Support Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills: Don’t hold back on showcasing your administrative and financial skills! Mention any relevant experience with data input, spreadsheets, or local government finance systems. We want to see what you can bring to Team NPT!
Keep It Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your information well so we can easily see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently. Plus, it’s super easy!
How to prepare for a job interview at NPT Pass
✨Know Your Stuff
Make sure you brush up on your knowledge of local government finance systems and the specific duties of a Service Support Officer. Familiarise yourself with the Catering Oracle food ordering system and any relevant financial regulations, as this will show that you're serious about the role.
✨Show Off Your Skills
Prepare to discuss your experience in administration and finance, especially your data input skills using spreadsheets. Be ready to provide examples of how you've organised and prioritised workloads in busy environments, as this is crucial for the role.
✨Communicate Clearly
Since excellent communication skills are a must, practice articulating your thoughts clearly and concisely. Think about how you can demonstrate your ability to work within a team and support senior management effectively during the interview.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your interest and helps you gauge if the job is the right fit for you.