At a Glance
- Tasks: Support financial and administrative duties in a busy environment for schools.
- Company: Join Neath Port Talbot Council, dedicated to community service and employee wellbeing.
- Benefits: Enjoy generous holidays, a strong pension scheme, and discounted gym memberships.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real difference while developing your skills in a supportive team.
- Qualifications: GCSEs in English and Maths, plus experience in administration or finance.
The predicted salary is between 11227 - 12577 £ per year.
Overview
We are currently looking for a Service Support Officer to join Team NPT.
Job details
Job reference REQ05481 | Date posted 26/05/2026 | Application closing date 10/06/2026 | Location Port Talbot Civic Centre | Salary £11,227 - £12,577 per annum (Grade 5 SCP 10 – 17) | Contract Type: Fixed Term – Grant Funded until 31/03/2027 | Hours: 15 hours per week | Basis: Part time | Job category/type: Administration and Business Support
Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities.
Responsibilities
- Support the Financial Officer by undertaking financial and administrative duties and assist Senior Management in the effective and efficient delivery of the Catering and Cleaning Services in Primary and Special Schools.
- Work in a busy environment and be responsible for the Catering Oracle food ordering system.
- Provide an Exchequer function for payment of the Council’s creditors and processing of invoices in accordance with Financial Regulations.
- Support the Finance Officer and Service Managers with data input to ensure accurate recording and assist in day-to-day management of services.
- Input data to high standards and in a timely manner; work within a team environment.
Qualifications and experience
- Experience in administrative or financial background and data input using spreadsheets.
- Ability to organise and prioritise workload in a busy working environment to meet deadlines.
- Proficient in the use of computer systems and excellent communication skills.
- Good knowledge of Local Government finance systems and 4 GCSEs grade A–C (or equivalent) including English and Maths.
Skills and attributes
- Ability to work in a team and maintain high standards of work quality.
Safeguarding and equalities
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our schools are equally committed to ensuring the safety and protection of all children and young people and will take action to safeguard their wellbeing. The recruitment process will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Additional information
Alongside a positive working environment, we offer access to our generous Local Government Pension Scheme, a living wage payment / a competitive rate of pay, a term time working contract, and access to the Council’s Health & Wellbeing Group.
Welsh Language skills are not required for this role. Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.
In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
Contact
For an informal discussion, please contact Shirley Freeguard, Access Managed Services Operations Manager, on 01639 763423 or email s.freeguard@npt.gov.uk.
Service Support Officer in Port Talbot employer: NPT Pass
Neath Port Talbot Council is an exceptional employer that prioritises the well-being and professional growth of its employees. With a generous benefits package including a competitive pension scheme, flexible working options, and ample holiday entitlement, we foster a supportive work culture that values teamwork and community service. Join us in making a meaningful impact while enjoying a fulfilling career in a vibrant local government setting.
StudySmarter Expert Advice🤫
We think this is how you could land Service Support Officer in Port Talbot
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Neath Port Talbot Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to financial and administrative tasks. We want you to shine, so think about how your skills match the role of Service Support Officer.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed workloads in busy environments. This will demonstrate you're ready for the fast-paced nature of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Team NPT!
We think you need these skills to ace Service Support Officer in Port Talbot
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the Service Support Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills:Don’t hold back on showcasing your administrative and financial skills! Mention any relevant experience with data input, spreadsheets, or local government finance systems. We want to see what you can bring to Team NPT!
Keep It Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your information well so we can easily see why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently. Plus, it’s super easy!
How to prepare for a job interview at NPT Pass
✨Know Your Stuff
Make sure you brush up on your knowledge of local government finance systems and the specific duties of a Service Support Officer. Familiarise yourself with the Catering Oracle food ordering system and any relevant financial regulations, as this will show that you're serious about the role.
✨Show Off Your Skills
Prepare to discuss your experience in administration and finance, especially your data input skills using spreadsheets. Be ready to provide examples of how you've organised and prioritised workloads in busy environments, as this is crucial for the role.
✨Communicate Clearly
Since excellent communication skills are a must, practice articulating your thoughts clearly and concisely. Think about how you can demonstrate your ability to work within a team and support senior management effectively during the interview.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your interest and helps you gauge if the job is the right fit for you.
