At a Glance
- Tasks: Provide hands-on care and support to individuals with complex needs.
- Company: Join a supportive team at Neath Port Talbot Council.
- Benefits: Generous holiday, pension contributions, and discounted gym membership.
- Other info: Flexible hours with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: NVQ Level 2 or 3 in Health and Social Care preferred.
The predicted salary is between 27694 - 31022 £ per year.
Job Reference: REQ05723. Posted 13/07/2026. Application closing date 27/07/2026.
Location: Trem Y Mor, Scarlett Avenue, Port Talbot, SA12 7PH.
Salary: £27,694.00 - £31,022.00 per annum pro rata.
Contract: Permanent, 30 hours per week (part‑time).
Category: Social Care.
Benefits: generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure, excellent development opportunities.
We are currently looking for a compassionate and motivated Residential Care Officer to join our team at Trem Y Mor Respite Service. The successful candidate will be responsible for providing hands‑on care and key working with a number of individuals with complex support needs, completing person‑centred care plans and risk assessments, and ensuring all documentation is in line with Care Inspectorate Wales (CIW) requirements.
Main Duties:
- Liaising with families and health professionals
- Attending multi‑disciplinary (MDT) meetings
- Creating care plans and risk assessments
- Reviewing documentation, including quarterly reviews, to ensure care plans remain accurate and effective
- Providing high‑quality care and support to individuals requiring a safe, stimulating environment with appropriate supervision
- Delivering care that meets physical and emotional needs of the people we support
Our service operates seven days a week, offering a programme of activities and therapies in conjunction with health professionals where appropriate. These are tailored to each individual’s level of need and designed to:
- Maintain and improve health and wellbeing
- Promote independence and personal development
- Provide valuable respite for families
We commit to supporting individuals to live fulfilling lives, build meaningful relationships, and actively participate in their communities, encouraging natural support networks wherever possible. We also pride ourselves on a supportive, team‑focused working environment, where staff feel valued, listened to, and encouraged to develop within their roles.
Essential / Desirable Criteria:
- NVQ Level 2 or 3 in Health and Social Care (or willingness to achieve within two years of commencement)
- Ability to use IT systems to maintain accurate records (essential)
- Registration with Social Care Wales (or willingness to apply immediately upon starting)
- Experience working with individuals with complex needs (desirable)
- A caring, flexible and person‑centred approach
If you feel you have the skills, experience, and commitment to make a difference, we would love to hear from you.
Contact – Helen Burton, Registered Manager – or telephone 01639.
DBS requirements: This post requires an enhanced DBS disclosure (Adults barred list). Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all vulnerable adults and will take action to safeguard their wellbeing. The recruitment process will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language Requirements: Welsh language skills are not required. Applications may be submitted in Welsh and will not be treated less favourably than those in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet all the essential criteria to qualify for a guaranteed interview. If you are affected by the job losses at Tata Steel, please include this information on your application form.
At Team NPT, we work together to serve the people, communities and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees and look forward to welcoming you to Team NPT.
Residential Care Officer - 30 hours per week employer: NPT Pass
NPT Pass is an excellent employer, offering a supportive work culture that values teamwork and community service in the heart of Neath Port Talbot. Employees benefit from comprehensive training, generous holiday allowances, and a robust pension scheme, ensuring both personal and professional growth opportunities. Join us to make a meaningful impact while enjoying a fulfilling career in local government facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Care Officer - 30 hours per week
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like NPT Pass, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at NPT Pass. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through NPT Pass's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Residential Care Officer - 30 hours per week
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at NPT Pass. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at NPT Pass.
How to prepare for a job interview at NPT Pass
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with NPT Pass.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Residential Care Officer - 30 hours per week at NPT Pass.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show NPT Pass that you're ready to hit the ground running in the Residential Care Officer - 30 hours per week role.
