At a Glance
- Tasks: Support families and young people through admin tasks and engaging social media content.
- Company: Join Neath Port Talbot Council, a supportive and community-focused organisation.
- Benefits: Enjoy generous holidays, a strong pension scheme, and discounted gym memberships.
- Other info: Flexible working options and excellent career development opportunities await you.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong admin skills, creativity for social media, and at least 4 GCSEs.
The predicted salary is between 23337 - 28523 £ per year.
We are currently looking to appoint a part time NPT Family Officer who must possess strong organisational, communication and IT skills. The appointed person must be professional, hard-working and able to organise and multi-task. The position will be 3 days a week (Monday-Wednesday) and will job share with the existing Officer.
We are looking for someone who is good with people, has excellent written and verbal communication skills and experience of providing general administration to a small team. You will provide information to families, young people and professionals using a variety of media such as our website and social media pages as well as via email, text and telephone. You will update our social media pages and use the Dewis database to find services that support families. Your daily routine will include:
- Responding to queries
- Creating social media content
- Contacting service providers to ensure their database entries are kept up to date
- Providing general admin support to the team
- Recording analytics about our website and social media reach
About you:
- Experience of providing admin support to a busy team
- The ability to create interesting social media content
- The ability to use a wide range of Microsoft applications
- An understanding of confidentiality and GDPR
- A minimum of 4 GCSEs at grades A-C (or equivalent)
About us:
We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need. Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance
- Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
- Access discounted gym membership with Celtic Leisure
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
- Purchase a new car through Tusker salary sacrifice scheme
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.
DBS requirements: This post is subject to an enhanced DBS disclosure with both adult and child barred list checks. Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
Welsh Language Requirements: Welsh Language skills are desirable.
Additional Information: Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than an application submitted in English. We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council.
Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.
NPT Family Officer in Port Talbot employer: NPT Pass
NPT Pass is an excellent employer, offering a supportive work culture that values teamwork and community service in the heart of Neath Port Talbot. Employees benefit from comprehensive training, generous holiday allowances, and a robust pension scheme, ensuring both personal and professional growth opportunities. Join us to make a meaningful impact while enjoying a fulfilling career in local government facilities management.
