At a Glance
- Tasks: Support the Superintendent Registrar in managing local registration services and oversee civil ceremonies.
- Company: Join Neath Port Talbot Council, dedicated to community welfare and professional growth.
- Benefits: Generous holiday, pension contributions, discounted gym membership, and development opportunities.
- Other info: Commitment to safeguarding and promoting welfare of children and vulnerable adults.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Previous registration experience and management skills are essential.
The predicted salary is between 37280 - 40777 £ per year.
Location: Neath Port Talbot Register Office, Forster Road, Neath SA11 3BN.
Salary: £37,280 - £40,777 per annum.
Contractual hours: 37 hours per week, full time.
Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and development opportunities.
Working style: Fixed workplace.
We are currently looking for a Deputy Registration Manager to join our team. You will support and deputise for the Superintendent Registrar in ensuring the effective, efficient and legally compliant day‑to‑day operation of the Local Registration Service. The postholder will coordinate and oversee delivery of all civil ceremonies and civil funerals, manage bookings, liaise with customers and stakeholders, and ensure services are delivered to a consistently high standard in accordance with statutory requirements.
Responsibilities:
- Support the Superintendent Registrar in overall management of the local Registration Service for births, deaths and marriages.
- Supervise and provide day‑to‑day guidance to Registration Officers, ensuring smooth and efficient operation of the register office.
- Oversee delivery of statutory registration services, maintaining compliance with legislation and council policies.
- Supervise complex or sensitive cases, providing expert advice and support to staff and the public.
- Process card payments and coordinate bookings and ceremonies.
- Deputise for the Superintendent Registrar as required, representing the service at meetings and events.
- Ensure high standards of customer service and professionalism across the team.
Qualifications and experience:
- Previous registration experience (essential) and knowledge of relevant Acts and Regulations.
- Management experience and knowledge.
- Experience working within a customer-focused environment.
- Experience of supporting, motivating, and supervising a team.
Ideally you will have:
- Level 3 NVQ (or equivalent) Registrar’s Qualification, or willingness to work towards this.
- Knowledge of Health and Safety at work.
DBS requirements:
This post is subject to a basic DBS check.
Safeguarding:
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
Welsh language requirements:
Welsh Language skills are desirable.
Guaranteed interview scheme:
Applications may be submitted in Welsh, and will not be treated less favourably than an application submitted in English. We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.
Special consideration for Tata Steel employees:
In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this.
We are committed to providing training opportunities and the professional development of all our employees.
Registration Service Deputy Manager in Neath employer: NPT Pass
NPT Pass is an excellent employer, offering a supportive work culture that values teamwork and community service in the heart of Neath Port Talbot. Employees benefit from comprehensive training, generous holiday allowances, and a robust pension scheme, ensuring both personal and professional growth opportunities. Join us to make a meaningful impact while enjoying a fulfilling career in local government facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Registration Service Deputy Manager in Neath
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like NPT Pass, are looking for. Plus, it shows your genuine interest in the sector!
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like NPT Pass and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Registration Service Deputy Manager in Neath
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for NPT Pass and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at NPT Pass
✨Get to Know Public Sector Values
Before your interview with NPT Pass, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for NPT Pass.
