At a Glance
- Tasks: Support social work teams with admin tasks and gain hands-on experience.
- Company: Join Neath Port Talbot Council, a supportive and flexible workplace.
- Benefits: Enjoy competitive salary, generous holidays, and discounted gym membership.
- Other info: Flexible hybrid working and excellent development opportunities await you.
- Why this job: Kickstart your career with a recognised qualification while making a difference.
- Qualifications: GCSEs in English/Welsh and Maths; proficiency in MS Office required.
The predicted salary is between 15392 - 15392 £ per year.
Details of the job are provided below. Further information is available in the Job Description and Person Specification.
Job reference: REQ05580
Date posted: 11/06/2026
Application closing date: 01/07/2026
Location: Neath Civic Centre
Salary: £15,392 per Annum for first 12 months (applicable to all age groups), increasing in Year 2 in line with the National Minimum Wage/National Living Wage rates, dependent on age.
Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities.
Contractual hours: 37
Basis: Full time
Job category/type: Administration and Business Support
Hours: X2 37hrs Full Time
Working Style: Your workstyle will be a mobile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces.
We are currently seeking efficient, flexible candidates, who are highly organised, and detail-oriented to join our teams as a Foundation Apprentice in Children's & Adults Social Services. This is an excellent opportunity for those looking to gain practical, hands‐on work experience and a recognised qualification while receiving an income.
As a Foundation Apprentice, you will be part of a Business Support Team providing administrative support to frontline Social Work Teams in Social Services. Administrative staff are the backbone of Social Services, ensuring that Social Workers can focus on direct work with families.
Your daily routine will include telephony, data entry, note-taking of meetings, records management, managing incoming and outgoing mail and team email inboxes.
The successful candidate will be required to follow and complete an NVQ Level 2 qualification in Business Administration.
About you
- Technical/IT: Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
- Communication: Excellent written and communication skills.
- Organizational & Time Management: High attention to detail, strong time management, and the ability to multitask in a fast-paced environment.
- Interpersonal: Ability to work collaboratively within a team and maintain confidentiality.
- General Administration: Have effective clerical and administrative skills.
- Customer Service: Ability to deal with clients, or public enquiries professionally.
- Work Experience: Experience of working with people of all ages.
- Qualifications: GCSEs at grade D or above, 2 of which must be in English OR Welsh and Mathematics or equivalent.
Welsh Language Requirements
Welsh Language skills are not required when appointed to the post.
Additional Information
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English. We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy, or you have been made redundant.
Benefits
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance.
- Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution.
- Enjoy a holiday entitlement of 25 days, (not forgetting the additional 8 bank holidays too).
- Access discounted gym membership with Celtic Leisure.
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment.
- Purchase a new car through Tusker salary sacrifice scheme.
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
For an informal discussion, please contact: Ceri Harper, Business Support Manager Adult Services.
This post is subject to a basic DBS disclosure. Neath Port Talbot Council is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Business Support Foundation Apprentice in London employer: NPT Pass
Neath Port Talbot Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With generous benefits including a competitive pension scheme, flexible hybrid working options, and ample holiday entitlement, this role as a Business Support Foundation Apprentice provides a unique opportunity to gain valuable experience while contributing to vital social services in the community. The council is dedicated to fostering growth and inclusivity, making it an ideal place for aspiring professionals seeking meaningful employment.
