At a Glance
- Tasks: Lead incident management and support network operations for effective traffic control.
- Company: Join a dynamic team at South Wales Trunk Road Agent (SWTRA).
- Benefits: Enjoy a competitive salary, generous holiday, and excellent pension contributions.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Make a real difference in traffic management while enjoying flexible working options.
- Qualifications: Experience in incident management and strong leadership skills required.
The predicted salary is between 59204 - 59204 £ per year.
Job reference: REQ05749
Date posted: 17/07/2026
Application closing date: 12/08/2026
Location: Coryton
Salary: Total Reward Package starting from £59,204 (Includes shift allowance and weekend rate. Subject to being a member of the local pension scheme.)
Package includes:
- Generous holiday entitlement
- Employee Assistance Programme
- Local Government Pension Scheme with 15.3% employer contributions
- Discounted gym membership with Celtic Leisure
- Excellent development opportunities
Contractual hours: 37
Basis: Full time
Job category/type: South Wales Trunk Road Agent (SWTRA)
Responsibilities:
- To provide an enhanced level of responsibility, knowledge, supervision and guidance in the delivery of effective incident management across the network.
- To support the Operations Manager in the delivery of all network operations, including Traffic Officers, Control Room, Incident and Traffic Management, winter maintenance and emergency response.
Benefits:
- Hybrid working (in some roles) and flexible working schemes to improve your work life balance
- Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
- Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years' service (not forgetting the additional 8 bank holidays too)
- Access discounted gym membership with Celtic Leisure
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
- Purchase a new car through Tusker salary sacrifice scheme
- Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
Incident Manager (SWTRA) employer: NPT Pass
NPT Pass is an excellent employer, offering a supportive work culture that values teamwork and community service in the heart of Neath Port Talbot. Employees benefit from comprehensive training, generous holiday allowances, and a robust pension scheme, ensuring both personal and professional growth opportunities. Join us to make a meaningful impact while enjoying a fulfilling career in local government facilities management.
