At a Glance
- Tasks: Manage corporate services and governance, ensuring effective service delivery and budget management.
- Company: Join a forward-thinking organisation committed to diversity and inclusion.
- Benefits: Enjoy generous holidays, a strong pension scheme, and discounted gym memberships.
- Other info: Great opportunities for professional growth in a supportive environment.
- Why this job: Make a real impact in a role that promotes equality and supports team development.
- Qualifications: Experience in management and strong communication skills are essential.
The predicted salary is between 55560 - 58107 £ per year.
Details of the job are provided below. Further information is available in the Job Description and Person Specification.
Job reference: REQ05679
Date posted: 01/07/2026
Application closing date: 21/07/2026
Location: The Quays
Salary: Total Reward Package starting from £64,175*
Starting Salary: £55,560 – rising to £58,107* (Subject to being a member of the local pension scheme.)
Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities.
Contractual hours: 37
Basis: Full time
Job category/type: South Wales Trunk Road Agent (SWTRA)
Equal Opportunity: We are committed to building a diverse and inclusive workforce. We particularly welcome applications from women as they are currently under-represented in our management roles. All appointments will be made on merit.
Responsibilities:
- To contribute to the overall management of the Corporate Services & Governance Division.
- To deliver emerging service strategies (as agreed by the Head of Service) and objectives according to annual service and financial plans.
- To build and maintain effective working relationships across the council and Welsh Government, working in partnership with managers and trade unions.
- To liaise with other services in the Directorate and throughout the Council, and with other agencies, to maximise the overall benefit of service provision.
- To be responsible for the operational management of the budget associated with the Corporate Services Team, ensuring that the best value is achieved and that the budgetary cash limit for the section is not exceeded.
- To lead, manage and engage teams within the service through shared standards, commitment to improvement and development of end user focused services – ensuring regular and effective communication and performance management.
- To encourage a culture which protects the safety, health and wellbeing of all staff and stakeholders in line with corporate policies and procedures.
- To ensure business continuity planning across the service is up to date.
- To promote equality of opportunity for all in line with corporate standards, policies and procedures.
- To actively encourage a supportive culture and workforce capable of delivering the Agent’s and service’s vision, priorities and values, and take reasonable steps to maintain and enhance resources, partnerships and staff development.
- To deputise for the Strategic Manager CSG and undertake such other duties as may be reasonably allocated by the Strategic Manager.
The Corporate Services Manager role requires maintaining strong and effective relationships both internally and externally to support the delivery of organisational objectives and ensure excellence in corporate services, governance, and assurance.
Benefits:
- Generous holiday entitlement
- Employee Assistance Programme
- Local Government Pension Scheme with 15.3% employer contributions
- Discounted gym membership with Celtic Leisure
- Excellent development opportunities
- Guaranteed interview scheme for candidates who have a disability and armed forces veterans
- Training opportunities and professional development support
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Services Manager (SWTRA)
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like NPT Pass.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like NPT Pass.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Corporate Services Manager (SWTRA)
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to NPT Pass.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of NPT Pass. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at NPT Pass
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with NPT Pass, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at NPT Pass, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for NPT Pass could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at NPT Pass as they’re likely seeking a candidate who can enhance their workplace culture.
