At a Glance
- Tasks: Lead innovative projects to develop and improve social care services for adults and children.
- Company: Join Neath Port Talbot Council, a supportive and dynamic workplace.
- Benefits: Enjoy hybrid working, competitive salary, generous holiday, and pension contributions.
- Other info: Flexible work hours and excellent career development opportunities await you.
- Why this job: Make a real difference in people's lives while shaping essential services.
- Qualifications: Experience in commissioning or procurement and strong analytical skills required.
The predicted salary is between 49282 - 49282 £ per year.
Job reference: REQ05632
Date posted: 22/06/2026
Application closing date: 10/07/2026
Location: Neath Civic Centre
Salary: GR10 SCP 34 £45,091 - SCP 38 £49,282 per annum
Package: Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities
Contractual hours: 37
Basis: Full time
Job category/type: Social Care
Location of post: Civic Centre, Neath, SA11 3QZ / Hybrid working
Your workstyle will be an agile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces as well as the opportunity to carry out your work on any days and at any times.
About the role:
We are currently seeking a motivated, analytical and collaborative individual to join our team as a Commissioning Officer within the Social Services, Health & Housing Directorate. The Common Commissioning Unit plays a pivotal role in shaping, developing and delivering high-quality services for adults, children and young people, and vulnerable people across Neath Port Talbot. We are responsible for designing and commissioning a diverse range of services across social care and housing support, with a strong emphasis on innovation, sustainability and outcomes. This role presents an exciting opportunity to contribute to the development of complex service models across both adult and children’s provision, and to make a meaningful difference to people’s lives.
As a Commissioning Officer, you will take a lead role in the development, commissioning and ongoing review of services across adults and children’s provision, ensuring that services are responsive to identified need, deliver measurable outcomes and are fully aligned with legislative requirements and Welsh Government priorities. You will work in partnership with providers, internal services and regional colleagues to drive service transformation, support market development and deliver continuous improvement across adult social care, children and young people’s services, and housing-related support.
Your daily routine will include:
- Leading commissioning projects to develop new and redesigned adult and housing support services
- Managing contracts and working with providers to ensure quality, performance and value for money
- Analysing demand and supply data to inform service design and strategic planning
- Developing specifications, procurement documentation and commissioning strategies
- Engaging with stakeholders, including people who use services, to shape provision
- Monitoring and reviewing service performance and implementing improvements
About you:
Do you have:
- Strong experience in commissioning, contracting or procurement, including developing new service models
- Experience of specifying, implementing, monitoring and reviewing commissioned services against quality standards
- Experience of working with a wide range of stakeholders and building effective partnerships
- Knowledge of current legislation, guidance and policy relating to adult social care or housing support services
- Strong analytical skills with the ability to interpret complex information and inform decision making
- Excellent communication and organisational skills, with the ability to manage competing priorities
We would welcome those with experience in the following roles: Commissioning Officer, Contracts Officer, Service Development Officer, Project Manager, Procurement Officer, or roles within adult social care or complex service delivery.
Benefits:
- Hybrid working and flexible working schemes to improve your work life balance
- Competitive employee package with a remarkable 15.3% employer pension contribution
- Holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (plus 8 bank holidays)
- Access discounted gym membership with Celtic Leisure
- Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
- Purchase a new car through Tusker salary sacrifice scheme
- Exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group
This post is subject to an enhanced with both adult & child barred list DBS disclosure.
Welsh Language Requirements: Welsh Language skills are not required appointed to the post.
Additional Information: Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English. We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
COMMISSIONING OFFICER employer: NPT Pass
NPT Pass is an excellent employer, offering a supportive work culture that values teamwork and community service in the heart of Neath Port Talbot. Employees benefit from comprehensive training, generous holiday allowances, and a robust pension scheme, ensuring both personal and professional growth opportunities. Join us to make a meaningful impact while enjoying a fulfilling career in local government facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land COMMISSIONING OFFICER
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at NPT Pass.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from NPT Pass!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like NPT Pass, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at NPT Pass or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace COMMISSIONING OFFICER
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to NPT Pass:Before hitting send, make sure to tailor your application specifically to NPT Pass! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at NPT Pass
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
