Operations Manager (SWTRA) in Cardiff

Operations Manager (SWTRA) in Cardiff

Cardiff Full-Time 56208 - 59779 £ / year (est.) No working from home possible
NPT Pass

At a Glance

  • Tasks: Lead operations at the South Wales Traffic Management Centre and manage traffic services.
  • Company: Join SWTRA, a team dedicated to improving transport in South Wales.
  • Benefits: Generous salary, holiday entitlement, pension scheme, and gym discounts.
  • Other info: Inclusive workplace with great growth opportunities and support for diverse applicants.
  • Why this job: Make a real difference in your community while developing your career.
  • Qualifications: Experience in operations management and strong leadership skills.

The predicted salary is between 56208 - 59779 £ per year.

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job reference: REQ05514

Date posted: 03/06/2026

Application closing date: 16/06/2026

Location: Coryton

Salary: Total Reward Package starting from £64,807. Starting Salary: £56,208– rising to £59,779 (Subject to being a member of the local pension scheme).

Package: Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities.

Contractual hours: 37

Basis: Full time

Job category/type: South Wales Trunk Road Agent (SWTRA)

At SWTRA, we help create a road network that connects people and places in a safer, greener and more reliable way. We work on projects across South Wales that address some of the country’s most critical challenges. From complex infrastructure, increasing transport needs, and climate change – we combine innovation, expertise, and technology to make South Wales a better place to live, work and visit.

You can contribute to work that will have a lasting positive impact on your local community with an organisation where diversity, equity and inclusion are shared values. We’re committed to fostering a work environment that’s supportive, respectful and inclusive, with great opportunities for growth.

Purpose of Post: To lead and manage all operational functions of the South Wales Traffic Management Centre (SWTMC) which includes delivery of the Welsh Government Traffic Officer Service and Control Room functions. To provide support to the Network Manager and deputise as necessary.

Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than an application submitted in English. We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.

Operations Manager (SWTRA) in Cardiff employer: NPT Pass

At SWTRA, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where diversity is celebrated. With a generous total reward package, including a robust pension scheme and excellent development opportunities, our Operations Manager role allows you to make a meaningful impact on the community while enjoying a healthy work-life balance in the beautiful South Wales region.

NPT Pass

Contact Details:

NPT Pass Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Manager (SWTRA) in Cardiff

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at SWTRA. You never know who might give you the inside scoop or even put in a good word for you.

Tip Number 2

Prepare for the interview by researching SWTRA’s projects and values. Show us that you’re not just another candidate; demonstrate your passion for making South Wales a better place through innovative traffic management solutions.

Tip Number 3

Practice common interview questions and tailor your answers to highlight your experience in operations management. We want to see how your skills can directly contribute to the success of the South Wales Traffic Management Centre.

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in our minds as we make our decision.

We think you need these skills to ace Operations Manager (SWTRA) in Cardiff

Leadership Skills
Operational Management
Traffic Management
Project Delivery
Communication Skills
Team Management
Problem-Solving Skills

Some tips for your application 🫡

Read the Job Description Carefully:Before you start writing, make sure to thoroughly read the job description and person specification. This will help us understand what we're looking for and tailor your application to highlight how your skills and experiences align with our needs.

Showcase Your Relevant Experience:When detailing your work history, focus on experiences that relate directly to the Operations Manager role. Use specific examples to demonstrate how you've successfully managed operations or led teams in the past – we love seeing real-life applications of your skills!

Be Authentic and Personal:Let your personality shine through in your application! We want to get to know the real you, so don’t be afraid to share your passion for the role and what drives you. A personal touch can make your application stand out from the crowd.

Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do at SWTRA!

How to prepare for a job interview at NPT Pass

Know Your Stuff

Make sure you thoroughly understand the role of an Operations Manager at SWTRA. Familiarise yourself with their projects, especially those related to traffic management and infrastructure. This will help you demonstrate your knowledge and show that you're genuinely interested in contributing to their mission.

Showcase Your Leadership Skills

As an Operations Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight your ability to motivate others and handle challenges, as this will resonate well with the interviewers.

Emphasise Your Problem-Solving Abilities

SWTRA deals with complex challenges, so be ready to discuss how you've tackled difficult situations in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to positive outcomes.

Align with Their Values

SWTRA values diversity, equity, and inclusion, so it's important to reflect these values in your responses. Think about how you've contributed to a supportive and inclusive work environment in the past, and be prepared to share those experiences during the interview.