Credit & Debt Strategy Lead

Credit & Debt Strategy Lead

Here\’s what you\’ll be doing

Salary – £51,620 – £65,907 plus excellent employee benefits and career progression

Location – Solihull (Hybrid working)

Fixed term – 12 months

npower Business Solutions (nBS) is the E.ON UK Industrial and Commercial (I&C) pillar and a market leader in the B2B energy retail sector. I&C is a £6 billion revenue business serving c60,000 customers and around 300,000 meter points with a view to becoming the number one B2B energy supplier in the UK.

Are you ready to lead the way in credit risk and collections strategy? E.ON is seeking a Credit & Debt Strategy Lead to drive the development of analytical functions that optimise bad debt management, maximise profitability, and align with our working capital strategy.

Main responsibilities of the role

• Credit Risk Selection Strategy Development – develop and maintain credit risk systems at point of onboarding through decision engine and scorecard development systems.
• Collections Behavioural Strategy Development – develop and maintain collection segmentation strategies during customer journey through decision engine and scorecard development systems.
• Automated Decision Engine Optimisation – continually improve decision engine in line with business, credit policy and strategy changes. Identify areas where an increase in automation can improve service level and reduce cost.
• Credit Policy Management – continuous improvement of credit policy in line with business, industry and macro-economic change.
• KPI Reporting – apply commercial acumen and business process knowledge to report key scorecard metrics and performance.

What we need from you

• Proven experience in a risk management position (in particular within credit risk) with a detailed understanding of scorecard development and auditing for both selection and segmentation purposes.
• Communication and interpersonal skills, with the ability to communicate complex issues to a wide variety of stakeholders. In addition, the post holder should be able to influence and negotiate with strategically important external customers and parties.
• Proficiency in data mining and manipulation within software packages such as Microsoft Office, including Excel and VBA, SAS and SQL.
• Be results-oriented, able to meet tight deadlines and produce clear and concise feedback/reports to senior management in a high pressure environment.

Here\’s what you need to know

• Our market-leading benefits package includes 26 days holiday +