National Physical Laboratory (NPL) is seeking a Customer Service Specialist to handle customer enquiries with care, ensuring they feel heard and confident their query is in hand. You will log and resolve issues, or connect customers to the right person, keeping them updated throughout.
You’ll build relationships, spot potential sales opportunities, and ensure orders are updated for accurate invoicing, supporting a collaborative team effort to deliver excellent service.
#J-18808-Ljbffr
Customer Experience & Growth Specialist in Teddington employer: NPL Management Limited
NPL Management Limited offers exciting opportunities for professional growth, particularly in cutting-edge fields such as cancer radiotherapy and precision timing. The collaborative environment fosters innovation and allows employees to contribute to significant advancements in technology that underpin essential services in society. With strong backing from government initiatives, the company is positioned at the forefront of research and development in its industry.
