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- Tasks: Support key IT infrastructure projects and resolve system issues at a 3rd line level.
- Company: Join a dynamic team focused on delivering innovative IT solutions in a hybrid work environment.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Why this job: Be part of exciting projects like Windows 11 upgrades and automation initiatives that enhance efficiency.
- Qualifications: Experience with Windows OS, Azure, M365, and strong analytical skills are essential.
- Other info: This is a 10-month fixed-term contract starting January 2025, based in London.
The predicted salary is between 45000 - 50000 £ per year.
Job Title: Information Technology Infrastructure Engineer
Type: Full-Time – FTC – Hybrid
Salary: £45,000 to £50,000
Start Date – January 2025
Location – London (Hybrid)
JOB DESCRIPTION:
My client is looking for an IT infrastructure engineer on an initial 10-month fixed-term contract to support the delivery of key IT infrastructure projects and service operations across the business.
DUTIES & RESPONSIBILITIES:
- Support and manage key IT infrastructure projects across the business working closely with managed service providers
- Monitor, diagnose, and resolve problems with key IT systems to a 3rd line level.
- Act as the onsite lead / support engineer with various ongoing key projects and upgrades, for example, IT infrastructure for existing and new greenfield sites, IT business integrations, Windows 11 upgrades etc…..
- Identifying opportunities to automate repetitive tasks using scripting, tools, or other automation techniques to improve efficiency and reduce errors.
TECHNICAL KNOWLEDGE:
Previous hands-on technical implementation and support of solutions and projects across the following technology stacks in a medium / large enterprise;-
- Windows Operating Systems
- Microsoft Windows Server
- Azure experience
- M365 – including Intune, Entra, and Exchange Online
- Backup, Disaster Recovery & Data Archival technologies
- Solid understanding of networking and wireless technologies (LAN/WAN, DNS, DHCP, VPN, VLAN).
- Knowledge of IT-related security products/services (firewalls, anti-virus, patching, etc.)
- PowerShell scripting
- Package management & deployment
- Active Directory management and GPOs
KNOWLEDGE & SKILLS REQUIRED:
- Experience in working with outsourced service providers to deliver critical IT services within SLAs
- Experience in overseeing infrastructure and end-user computing in a complex IT business environment.
- CompTIA A+ certification
- Microsoft Certification: Azure Administrator Associate
- Highly motivated and able to work autonomously and alongside an agile IT team
- Advanced analytical and communication skills
- Proven track record of successfully supporting complex IT infrastructure
- Strong IT skills, able to use all Microsoft Office applications and other systems/databases required as part of the role.
NP Group | Information Technology Infrastructure Engineer employer: NP Group
Contact Detail:
NP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NP Group | Information Technology Infrastructure Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Windows Server, Azure, and M365. Having hands-on experience or relevant projects to discuss can set you apart during the interview.
✨Tip Number 2
Highlight any previous experience you have working with managed service providers. Be prepared to discuss how you've collaborated with them to deliver IT services and meet SLAs.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've diagnosed and resolved complex IT issues in past roles. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
If you have experience with automation tools or scripting, be ready to discuss specific instances where you've used these skills to improve efficiency. This aligns well with the role's focus on automating repetitive tasks.
We think you need these skills to ace NP Group | Information Technology Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure projects, particularly with Windows Operating Systems, Azure, and M365. Use specific examples that demonstrate your hands-on technical implementation skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with managed service providers and your ability to work autonomously as well as part of a team. Highlight any relevant certifications like CompTIA A+ or Microsoft Azure Administrator Associate.
Showcase Problem-Solving Skills: Provide examples in your application of how you've monitored, diagnosed, and resolved IT system issues. Emphasize your analytical skills and any experience you have with automation techniques to improve efficiency.
Highlight Communication Skills: Since the role requires advanced communication skills, include instances where you've successfully communicated complex IT concepts to non-technical stakeholders or collaborated with teams to deliver critical IT services.
How to prepare for a job interview at NP Group
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Windows Operating Systems, Azure, and M365. Highlight specific projects where you implemented solutions or resolved complex issues, as this will demonstrate your capability to handle the technical demands of the role.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to monitor, diagnose, and resolve IT system problems. Prepare examples of past challenges you've faced and how you approached them, particularly in a 3rd line support context.
✨Emphasize Automation Experience
Since the role involves identifying opportunities for automation, be ready to discuss any scripting or automation tools you've used. Share specific instances where you improved efficiency or reduced errors through automation techniques.
✨Communicate Effectively
Strong communication skills are essential, especially when working with managed service providers. Practice articulating your thoughts clearly and concisely, and be prepared to explain technical concepts in a way that non-technical stakeholders can understand.
