Technical Representative (Coventry)

Location: Coventry CV6

Vacancy Type: Full-time, Perm and Onsite

Salary: £35,000-£45,000 (subject to field service experience)

JOB SUMMARY

As a UK Technical Representative, you will provide in-field support across Mainland Britain, and occasionally abroad, for the MOD and key stakeholders. You’ll represent NP Aerospace on platforms including MASTIFF, RIDGBACK, WOLFHOUND, FOXHOUND, JACKAL, COYOTE, and associated equipment like RODET. Working to defined KPIs, you will respond to formally tasked support requests, maintain platform knowledge, and act as a trusted technical advisor. You will also help with platform maintenance and broader engineering support when not on assignment. Be the face of NP Aerospace technical excellence and play a key role in supporting our critical MOD contract.

BENEFITS

• Discretionary Half Year Bonus
• Holidays – 25 days + 8 Bank Holidays + Holiday Purchase Scheme
• Two weeks paid leave for Reservists and Cadets to attend yearly training/camp.
• Paid leave for employees who are Cadet Force Adult Volunteers (CFAVs)
• Pension – ER/EE – 4%/5% = 9% combined
• Life Cover – 3 x base salary
• BHSF Cash Healthcare Plan

MAIN JOB DUTIES

• Conduct expert technical investigations and provide specialist advice and support
• Assist in the assessment and repair of attrition, negligence, misuse, and damage cases
• Analyse root causes of equipment failures and malfunctions
• Prepare clear, detailed damage reports for internal and Authority use
• Capture and report on lessons identified to inform continuous improvement
• Collect and relay feedback from users and maintainers to support product development
• Provide informed recommendations for Post Design Services (PDS) enhancements
• Support Level 1 to Level 3 maintenance activities as required

The above statements are not intended to be an exhaustive list of all duties and responsibilities required.

EXPERIENCE

• Essential Experience of maintenance of Protected Mobility Platforms gained as REME Class 1 Vehicle Mechanic or equivalent.
• Maintainer Knowledge of platforms MASTIFF, RIDGBACK, WOLFHOUND, FOXHOUND, JACKAL, COYOTE
• Appropriate City and Guilds Certification as Vehicle Mechanic or equivalent
• Full UK drivers’ licence
• Proficient using Microsoft office

Desirable

• GCSE Maths and English at Grade C or above or equivalent
• Experience of working in a Service orientated organisation at SNCO level or above or equivalent
• Experience of Defence Equipment & Support
• Membership of/ or working towards membership of relevant professional body
• Drivers licence Cat C

WHAT DO WE DO AT NP AEROSPACE?

NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture. Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world’s largest defence organisations. Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company.

Equal Opportunity Employer Statement: NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board.

Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws.

Please note: Successful candidates will be required to sign the Official Secrets Act and pass necessary checks before employment.