Technical Support Specialist – Military Vehicles in Coventry
Technical Support Specialist – Military Vehicles

Technical Support Specialist – Military Vehicles in Coventry

Coventry Full-Time 35000 - 45000 £ / year (est.) No home office possible
NP Aerospace, Ltd.

At a Glance

  • Tasks: Provide expert technical support for military vehicles and solve complex operational issues.
  • Company: Join NP Aerospace, a leader in defence engineering with a collaborative culture.
  • Benefits: Enjoy competitive salary, flexible hours, generous holiday, and career development opportunities.
  • Why this job: Make a real impact by supporting the UK's military capabilities and protecting those who serve.
  • Qualifications: Experience in military vehicle maintenance and strong analytical skills required.
  • Other info: Dynamic role with hands-on experience and modern technology integration.

The predicted salary is between 35000 - 45000 £ per year.

Location: Coventry, UK

Core Hours: 08:00-16:35 (Mon–Thu) 08:00-15:10 (Fri).

Vacancy Type: Full-time, 6 month Contract and onsite (6 months, long term sickness cover)

Salary: £35,000 - £45,000 per annum FTC

Please note: internally, this role is titled Technical Representative

About the role

We’re looking for a Technical Representative to support the delivery of the PMETS (Protected Mobility Engineering Technical Support) contract and provide expert vehicle support to the UK Ministry of Defence. This is a 6‑month fixed‑term role covering a period of long‑term sickness within the team, supporting ongoing operational requirements across the protected mobility fleet. In this role, you’ll act as a technical authority for several of the UK’s protected mobility platforms, including Mastiff, Ridgeback, Wolfhound, Foxhound, Jackal and Coyote. You’ll work directly with MOD personnel, maintainers and users across the UK, helping diagnose issues, analyse failures and provide technical guidance that keeps these vehicles operational. You’ll thrive in this role if you have a strong background in military vehicle maintenance and enjoy solving complex technical problems in real operational environments. If you want a role where your expertise directly supports defence capability and protects those who protect us, this could be the perfect opportunity.

What you’ll get in return

  • Performance rewards – discretionary bonus opportunities
  • Flex your day – flexible start and finish times (subject to manager approval and operational needs)
  • Time to recharge – 25 days’ holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme
  • Support for Defence – two weeks’ paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs)
  • Future security – competitive pension scheme (9% combined employer/employee contributions)
  • Peace of mind – life cover at 3x base salary
  • Health & wellbeing first – BHSF Cash Healthcare Plan to support everyday health costs
  • Grow with us – career development and advancement opportunities within a global business
  • Supportive environment – a team culture built on innovation, collaboration, and purpose

What you’ll be doing

As one of the UK PMETS Technical Representatives, you’ll provide technical investigations, advice and engineering support across the protected mobility fleet. You’ll respond to support requests from the Authority (UK MOD), travelling to locations across mainland Britain to diagnose issues, analyse failures and provide practical solutions that keep vehicles operational. Through this work, you’ll deepen your expertise across multiple vehicle platforms and develop strong relationships with military users and maintainers. You’ll also contribute to improving vehicle reliability by analysing faults, producing technical reports and gathering feedback from operators and maintainers. This insight will help inform post‑design services recommendations and engineering improvements across the fleet, giving you the opportunity to influence how these vehicles evolve and are supported in service. When not responding to Authority‑tasked activities, you’ll work with the wider PMETS team to support the maintenance of reference fleet vehicles and provide engineering support to ongoing programmes. This gives you hands‑on involvement in Level 1–3 maintenance tasks while continuing to build your technical competence across protected mobility systems and subsystems. Our team embraces modern technologies, including AI‑assisted tools, to work smarter and deliver better results. Candidates should either have experience using AI tools or demonstrate a willingness to learn and apply them in their role.

What we’re looking for

  • Strong vehicle engineering knowledge and the ability to operate independently while representing NP Aerospace professionally in front of defence stakeholders.
  • Experience maintaining Protected Mobility Platforms as a REME Class 1 Vehicle Mechanic or equivalent
  • Knowledge of platforms such as Mastiff, Ridgeback, Wolfhound, Foxhound, Jackal or Coyote
  • City & Guilds qualification as a Vehicle Mechanic or equivalent technical certification
  • Strong analytical and fault‑finding capability
  • Excellent written and verbal communication skills for producing technical reports and advice
  • Ability to work independently while maintaining strong relationships with MOD users and stakeholders
  • Full UK driving licence
  • Competence using Microsoft Office tools
  • Experience of using AI tools or demonstrates a willingness to learn and apply AI in role.
  • Experience working within a service‑focused organisation at SNCO level or equivalent
  • Experience working with Defence Equipment & Support (DE&S)
  • Membership of, or working toward membership of, a relevant professional body

Technical Support Specialist – Military Vehicles in Coventry employer: NP Aerospace, Ltd.

At NP Aerospace, we pride ourselves on being an exceptional employer, offering a supportive and innovative work culture that values your contributions. With competitive benefits including performance rewards, flexible working hours, and opportunities for career advancement, you will thrive in a role that directly supports the UK Ministry of Defence and enhances your technical expertise in military vehicles. Join us in Coventry, where your skills will not only be recognised but also play a crucial part in protecting those who protect us.
NP Aerospace, Ltd.

Contact Detail:

NP Aerospace, Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Specialist – Military Vehicles in Coventry

Tip Number 1

Network like a pro! Reach out to your connections in the military vehicle sector or related fields. Attend industry events, join relevant online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your skills! Prepare a portfolio or a presentation that highlights your experience with military vehicles, especially those mentioned in the job description. This can be a great conversation starter during interviews and shows you’re serious about the role.

Tip Number 3

Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on common technical questions related to vehicle maintenance and problem-solving scenarios. The more comfortable you are, the better you’ll perform when it counts.

Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role. Plus, you’ll get updates straight from the source about your application status!

We think you need these skills to ace Technical Support Specialist – Military Vehicles in Coventry

Military Vehicle Maintenance
Technical Investigations
Fault Analysis
Technical Reporting
Communication Skills
Analytical Skills
Problem-Solving Skills
Relationship Management
Microsoft Office Proficiency
AI Tools Familiarity
Independent Working
REME Class 1 Vehicle Mechanic Experience
Knowledge of Protected Mobility Platforms
City & Guilds Qualification or Equivalent Technical Certification
Service-Focused Organisation Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to highlight your experience with military vehicles and technical support. We want to see how your skills match the role, so don’t be shy about showcasing your relevant qualifications and experiences!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the UK Ministry of Defence and how your background makes you the perfect fit for this role. Keep it engaging and personal!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex technical problems in the past. We love seeing candidates who can think on their feet and provide practical solutions, especially in high-pressure environments.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at NP Aerospace!

How to prepare for a job interview at NP Aerospace, Ltd.

Know Your Vehicles Inside Out

Make sure you brush up on your knowledge of the specific military vehicles mentioned in the job description, like Mastiff and Foxhound. Be prepared to discuss your hands-on experience with these platforms and how you've tackled technical issues in the past.

Showcase Your Problem-Solving Skills

During the interview, be ready to share examples of complex technical problems you've solved. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical capabilities.

Communicate Clearly and Confidently

Since you'll be working closely with MOD personnel, strong communication skills are a must. Practice explaining technical concepts in simple terms, as you may need to convey complex information to non-technical stakeholders.

Demonstrate Your Willingness to Learn

The role mentions the use of AI tools, so if you have experience with them, great! If not, express your eagerness to learn and adapt. Share any relevant training or courses you've taken that show your commitment to professional development.

Technical Support Specialist – Military Vehicles in Coventry
NP Aerospace, Ltd.
Location: Coventry

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