At a Glance
- Tasks: Lead and develop a team while managing store performance and ensuring top-notch customer service.
- Company: Independent specialty coffee and bagel brand with multiple locations in London.
- Benefits: Competitive salary, paid breaks, unlimited coffee, staff discounts, and private health insurance.
- Other info: Join a friendly team with opportunities for growth and coffee certifications.
- Why this job: Take ownership of a vibrant store and make a real impact in a fast-paced environment.
- Qualifications: Minimum 2 years in hospitality management with strong leadership and communication skills.
The predicted salary is between 26100 - 31900 £ per year.
Job Description We are an independent specialty coffee & bagel brand operating multiple sites in London.
We are growing and looking for a strong Store Manager to take full ownership of one of our locations in Central London.
This is a hands-on operational leadership role within a fast-paced hospitality environment.
Key Responsibilities
- Lead, train and develop a team of baristas and supervisors
- Manage rotas and control labour costs
- Drive store performance (sales, GP, wastage, labour %)
- Ensure high standards of coffee quality and customer service
- Handle stock ordering and inventory management
- Maintain full compliance with Health & Safety and Food Safety standards
- Manage performance, conduct reviews and disciplinary processes when required
- Work closely with senior leadership on continuous improvement
Requirements
- Minimum 2 years' experience in hospitality management (Assistant Manager or Store Manager level)
- Experience in coffee or QSR
- Strong leadership and communication skills
- Commercially aware and confident working with KPIs
- Organised, structured and proactive
- Comfortable working weekends and flexible shifts
- Right to work in the UK
What We Offer
- 42 contracted hours
- Paid breaks
- Unlimited coffee on shift
- Free bagel during your shift
- Staff discount when off duty
- Private health insurance (upon successful completion of probation)
- 28 days holiday (including bank holidays)
- Opportunity to grow within a developing independent brand
- Opportunities to complete coffee certifications and further training
- A friendly, supportive team environment
- Access to Mental Health Support
This role suits someone who wants ownership, responsibility and impact.
If you enjoy leading from the front and building strong teams, we'd love to hear from you.
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Store Manager employer: Noxy Brothers
Noxy Brothers is an exceptional employer that fosters a vibrant work culture in the heart of London, where teamwork and personal growth are at the forefront. As an Assistant Store Manager, you will benefit from competitive pay, paid breaks, and the opportunity to develop your leadership skills while working alongside passionate baristas in a dynamic hospitality setting. Join us to be part of a team that values quality service and employee development, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Noxy Brothers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Noxy Brothers
Don't be shy about reaching out to Noxy Brothers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Noxy Brothers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Noxy Brothers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
