ICT Apprentice in Stockport

Are you a proactive, tech-savvy problem solver with a passion for helping people? Were looking for a confident ICT Apprentice – 1st Line Support Technicianto join our growing team.

If you have experience in commercial 1st line support, solid knowledge of Microsoft Windows operating systems, and enjoy working in a fast-paced environment, this could be the perfect next step in your career.

What Youll Be Doing

As an integral part of our IT support team, youll be the first point of contact for our clients delivering exceptional service while keeping systems running smoothly. Your responsibilities will include:

• Providing first-line support across hardware, software, and network queries
• Installing, configuring, and troubleshooting computer hardware, operating systems, and applications
• Monitoring and maintaining IT systems, diagnosing and resolving technical faults
• Setting up new user accounts and profiles, ensuring smooth onboarding
• Repairing or replacing components when needed, and supporting the rollout of new technology

Why Join Us?

This is an exciting opportunity for someone who loves learning and growing. Youll gain exposure to a variety of technologies and have opportunities to get involved in internal IT projects, expand your skills, and develop your career further. All while completing a fully-funded Level 3 ICT Apprenticeship.

• Strong communication skills with a friendly, customer-focused approach
• Experience in 1st line support within a commercial environment (desired)
• Good understanding of Microsoft Windows OS
• Someone who thrives in a dynamic, fast-paced environment
• A proactive mindset and a genuine desire to develop and progress

If youre enthusiastic, eager to learn, and ready to take on new challenges, wed love to hear from you!