At a Glance
- Tasks: Join our IT Support team and tackle real tech challenges while learning on the job.
- Company: Dynamic company in Barnsley focused on developing future IT talent.
- Benefits: Earn £16,000 - £20,000 per year with hands-on experience and a Level 3 qualification.
- Other info: Great opportunity for career growth and skill development in a friendly team.
- Why this job: Kickstart your IT career with practical skills in a supportive environment.
- Qualifications: Curiosity about technology and a passion for problem-solving are key.
The predicted salary is between 29250 - 35750 £ per year.
Salary: £16,000 - £20,000 per year
Hours: Monday - Friday, 37.5 hours per week
Location: Barnsley, S75
We are looking for an IT Apprentice to join our IT Support team and develop practical skills across technical support, networking, cyber security, cloud services, and automation. This is a fantastic opportunity for someone looking to build a long-term career in IT and gain hands-on experience supporting real business customers.
The Role
Working alongside an experienced IT Support team, you will help customers resolve day-to-day technology issues while developing your technical knowledge. The role is varied and will involve everything from troubleshooting computers and software to setting up equipment, supporting Microsoft 365, and helping with automation projects. You will also work towards a Level 3 Information Communication Technician qualification as part of the apprenticeship.
Key Responsibilities
- Respond to customer support requests by telephone, email, and service desk.
- Investigate and troubleshoot hardware, software, operating system, and network issues.
- Set up computers, workstations, peripherals, and other IT equipment.
- Assist with the installation, configuration, and support of servers and other IT systems.
- Support Microsoft 365, cloud services, backup systems, and remote monitoring tools.
- Follow cyber security policies and help maintain secure systems and user accounts.
- Monitor and maintain key IT systems, carrying out upgrades and maintenance where required.
- Visit customer sites to install equipment or provide technical support.
- Document technical solutions, processes, and troubleshooting procedures.
- Provide customers with guidance and one-to-one training where appropriate.
- Develop skills in scripting, coding, automation workflows, and system integrations.
- Take ownership of technical issues, escalating more complex problems when necessary.
What We're Looking For
- Naturally curious about technology and enjoys figuring out how things work.
- A logical and creative problem solver who enjoys tackling unfamiliar challenges.
- Motivated to learn quickly and develop their technical skills.
- Friendly, approachable, and confident communicating with customers.
- Reliable.
ICT Level 3 Apprentice in Barnsley employer: NowSkills
As a Customer Service & Website Administrator with our client, you will thrive in a dynamic work environment that prioritises best practices in customer service and innovative solutions. The company fosters a collaborative culture, offering ample opportunities for professional growth and development, particularly through the Business Analyst Level 4 apprenticeship with NowSkills. Located in a vibrant area, employees enjoy a supportive atmosphere that encourages creativity and efficiency, making it an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Level 3 Apprentice in Barnsley
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like NowSkills.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if NowSkills is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to NowSkills, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like NowSkills directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace ICT Level 3 Apprentice in Barnsley
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like NowSkills want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For NowSkills, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at NowSkills
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
