Operations Executive

Reports to: COO

Location: Remote, with monthly co-working or team days in London and additional stakeholder meetings/ events as required. (Travel not funded for the regular monthly days.)

Salary: £31,000 + 11% employer pension contribution and other benefits, including generous holiday, retailer discounts and personal development budgets.

Hours: Full time (37.5 hours a week) or 0.8 (30 hours a week) We are delighted to consider requests for flexible working patterns.

Contract: Permanent

ABOUT NOW TEACH

Our long-term vision is a world where children benefit because talented people, who’ve already had successful careers, become teachers, and bring their skills and experiences to the schools that need them most. We support Now Teachers, training providers, schools and the wider education system to realise the full potential of career-changers in education.

Career-changers bring new experiences into the classroom, but they often need support to complete their training and stay in teaching. We offer Now Teachers one-to-one support, alongside a comprehensive structured programme helping them change career successfully. This support continues after they’ve completed their training, and the Now Teach Network is there to help make the most of their experience and skills as career-changers.

Our support helps Now Teachers stay in teaching: 75% of Now Teachers are still in teaching 2 years after qualifying, compared to much lower percentages nationally. Nearly 90% of our cohort are satisfied or very satisfied with the support they get from Now Teach.

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.

ABOUT THE ROLE

Role overview

As Operations Executive, you will collaborate closely with the COO to enhance our operational efficiency and ensure seamless cross-organisational progress. In this key position, you will be responsible for monitoring and advancing our objectives, fostering collaboration, and optimizing processes to achieve our strategic goals, as well as providing first line HR and operations support to the whole of Now Teach.

This role will involve working across several projects/services at a time, and the priorities of the role will adapt and develop over time depending on the needs and priorities of the organisation and where the support is needed most. If you are super organised, love coordination, communication and you have a keen eye for detail, this could be the job for you.

In this role you will…

Organisational effectiveness:

• Working with the COO, create tools and processes to track progress against organisational objectives, as well as designing and running the annual organisational objective setting process, in close consultation with the COO and other key staff members.
• Proactively identify and mitigate cross-departmental risks to ensure timely and effective mitigation.
• Identify and propose suggestions for improvement to cross organisational systems, processes and ways of working.
• Own the policy update log and process, engaging the team and bringing in subject matter experts as required.
• Promote a culture of continuous improvement and agile ways of working, including defining our approach to project management.
• Provide reporting and analysis as required by the COO and CEO.
• Ensure all key organisational dates and meetings are booked and clearly communicated with backwards planning of critical milestones.

People coordination and support:

• Lead the onboarding, offboarding, training, and development of all Now Teach staff members, continuously enhancing these processes to align with organisational values.
• Develop our people processes and policies in a way which is aligned to our values and enhances the experience of all staff members.
• Act as a point of contact on general HR/People and operational queries for the Now Teach team and administer relevant people files and our employee database (SafeHR).
• Support in the recruitment of diverse and effective staff, ensuring an effective recruitment process is in place for hiring managers to follow.
• Manage and analyse our quarterly staff survey, making suggestions for how we can improve the staff experience.
• Ensure there is an up-to-date record of all contracts and agreements with contractors and freelancers.
• Provide support to the payroll process as necessary.

General support and administration:

• Own the scheduling and planning of Team and collaboration days, securing and booking meeting rooms and locations and cohering an internal team to plan an engaging employee experience.
• Coordinate IT support services with our outsourced provider, ensuring the smooth day to day running of the organisation
• Maintain the Now Teach equipment register.
• Deliver induction training on the basics of our IT and technology set up
• Support with the running of our CRM, liaising across departments regarding any system development or change requests
• Any other general support commensurate with the role.

PERSON SPECFICIATION

Who you are (qualities/values):

• Passionate about ensuring that Now Teachers, schools, partners and the wider education system can realise the full potential of career changers in education.
• A strong relationship builder with people at all levels, and someone who gets a kick out of helping and supporting others.
• A systematic and structured thinker with strong analytical abilities.
• Proactive and innovative in identifying approaches and opportunities for improvement, particularly regarding technology.
• Tenacious, highly organised self-starter who enjoys variety.
• Effective at working cross-organizationally to achieve results.
• You are happy to get into the detail and not daunted by a challenge – no task is too big or small.

What you’ll need to succeed in this role (experience/qualifications etc):

• Experience in a cross-functional role within a small organization, with a proven ability to drive initiatives and achieve results in a dynamic environment.
• Experience of managing projects in any setting – this doesn’t need to be a formal project management qualification but we are looking for someone who is able to get things done, and who can bring others with them.
• An eye for future trends, particularly in how technology and AI are likely to transform organisational effectiveness over the next 5 years.
• Experience analysing and presenting complex information simply.
• Great attention to detail and the ability to join the dots and make connections between different areas of the organisation.
• Excellent verbal and written communication and relationship management skills.
• Experience using a variety of tech systems and CRMs.
• Desirable but not essential – knowledge of UK employment law (or a desire to learn).

Application Process

To apply, please complete our online application form where you will be asked to upload a short covering statement (no more than 1 side of A4) and CV (no more than 2 sides of A4) by 9am 10th February 2025.

Your statement should include why you are attracted to the role and how you match the person specification particularly regarding your experience.

If you need any additional support or require reasonable adjustments to the application process, please email

Diversity, Equity & Inclusion

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please email

All applicants must have an existing Right to Work in the UK.

Safe Recruitment Procedure

Now Teach are committed to safeguarding and promoting the welfare of children and young people. To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a basic Disclosure and Barring Service check.