At a Glance
- Tasks: Support daily operations of a student residence and enhance the resident experience.
- Company: Now Student Living, a leader in student accommodation across the UK and Ireland.
- Benefits: Full-time role with opportunities for professional growth and community engagement.
- Other info: Join a dynamic team focused on delivering high-quality living experiences.
- Why this job: Be a key contact for students and help create a welcoming living environment.
- Qualifications: Experience in hospitality or customer service, strong communication skills required.
The predicted salary is between 33750 - 41250 £ per year.
Now Student Living is the dedicated full-service operations platform of Generation Partners LLP, supporting purpose-built student accommodation (PBSA) across the UK and Republic of Ireland.
The organization delivers tailored operational services to property investors, ensuring high-quality living experiences and efficient building management.
With the capacity to support Build-to-Rent (BTR) and Co-Living projects, Now Student Living offers flexible solutions for modern residential communities.
Team members work within a professional, resident-focused environment that values reliability, responsiveness, and excellent customer service.
The Residence Coordinator is a full-time, on-site role based in Canterbury, responsible for supporting the smooth daily operation of a student residence.
This role involves acting as a key point of contact for residents, responding to queries, coordinating move-ins and move-outs, and supporting a welcoming, inclusive community.
The Residence Coordinator will assist with front-of-house duties, manage bookings and documentation, and liaise with maintenance and housekeeping teams to address service requests promptly.
They will help implement residence policies, support health and safety procedures, and contribute to organizing events and communications that enhance the resident experience.
The role requires proactive problem-solving, clear communication, and effective collaboration with colleagues and external partners.
Qualifications
- Experience in residential, hospitality, or student accommodation operations, including resident or customer-facing responsibilities.
- Strong communication and interpersonal skills, with the ability to build positive relationships and manage sensitive situations professionally.
- Organizational and administrative skills, including managing records, using property management or CRM systems, and handling multiple tasks efficiently.
- Customer service mindset, with a focus on responsiveness, problem-solving, and delivering a high-quality resident experience.
- Understanding of basic health, safety, and security practices in residential environments; willingness to follow and enforce policies and procedures.
- Ability to work on-site in Canterbury on a consistent schedule, including occasional evenings or weekends as required by residence operations.
- Proficiency in standard office software (e. g., email, word processing, spreadsheets); comfort learning new digital tools and systems.
- Previous experience in student housing, property management, or community coordination is advantageous but not mandatory.
- Relevant education or training in property management, hospitality, administration, or a related field is beneficial.
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Residence Coordinator in Canterbury employer: Now Student Living
Now Student Living is an exceptional employer that prioritises a professional and resident-focused work culture, making it an ideal place for those passionate about enhancing student living experiences. Located in Canterbury, the Residence Coordinator role offers opportunities for personal growth and development within a supportive team environment, where employees are encouraged to contribute to a welcoming community and engage in meaningful interactions with residents. With a commitment to high-quality service and operational excellence, Now Student Living provides a dynamic workplace that values reliability, responsiveness, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Residence Coordinator in Canterbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Now Student Living. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Now Student Living
Don't be shy about reaching out to Now Student Living directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Residence Coordinator in Canterbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Now Student Living and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Now Student Living
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
