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- Tasks: Design and deliver engaging technical training for aspiring ServiceNow developers.
- Company: Join an elite ServiceNow partner with a focus on innovation and growth.
- Benefits: Competitive salary, autonomy in training design, and clear career progression.
- Why this job: Shape the future of ServiceNow talent while enjoying a collaborative, people-first culture.
- Qualifications: Experience in training or mentoring, strong ServiceNow knowledge, and excellent communication skills.
- Other info: Opportunity to evolve training programmes without bureaucracy in a dynamic environment.
The predicted salary is between 60000 - 85000 £ per year.
Are you a ServiceNow Technical Consultant looking to step into a Training Lead-style role? Or perhaps you’re a ServiceNow Trainer seeking greater autonomy, ownership, and influence? We are working closely with an Elite ServiceNow Partner who are looking to hire a Technical Trainer to join their growing business.
In this role, you’ll be responsible for driving and delivering technical training to graduate developers coming through their academy, as well as supporting the enablement of technical consultants and platform users.
Why join?
- Play a key role in shaping the next generation of ServiceNow developers through a well-established internal academy
- Enjoy genuine autonomy to design, build, and evolve technical training programmes without unnecessary bureaucracy
- Work closely with senior technical and leadership teams who value training as a strategic function, not a tick-box exercise
- Be part of a growing organisation with clear long-term progression into a Training Lead or broader enablement role
- Benefit from a collaborative, people-first culture that invests heavily in learning, development, and innovation
What we’re looking for:
- Proven experience training, mentoring, or coaching junior-level developers or consultants
- Strong, hands-on ServiceNow technical knowledge across core areas such as ITSM, CSM, CMDB, scripting, and integrations
- Background in a ServiceNow technical role (Developer, Technical Consultant, or similar)
- Excellent communication skills, with the ability to explain complex technical concepts clearly
- Experience designing, developing, or contributing to technical training materials, documentation, or enablement content
Key Responsibilities:
- Designing and owning end-to-end technical training programmes for graduate developers and technical consultants
- Delivering classroom-based, virtual, and hands-on technical training sessions
- Creating, maintaining, and evolving technical documentation and structured learning pathways
- Acting as a technical mentor and escalation point for academy learners
- Continuously improving training initiatives in line with ServiceNow platform updates and business needs
ServiceNow Technical Trainer employer: now resourcing
Contact Detail:
now resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Trainer
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community and let them know you're on the lookout for a Technical Trainer role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials, documentation, and any successful training sessions you've led. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your communication skills. Practice explaining complex ServiceNow concepts in simple terms, as this is key for a trainer. Remember, they want to see how well you can connect with learners!
✨Tip Number 4
Don't forget to apply through our website! We’re all about making the application process smooth and straightforward. Plus, it shows you're genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace ServiceNow Technical Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the ServiceNow Technical Trainer role. Highlight any training, mentoring, or coaching you've done, and don’t forget to showcase your hands-on ServiceNow knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about training and how your background makes you the perfect fit for this role. Be sure to mention your experience with technical training materials and your approach to mentoring.
Showcase Your Communication Skills: Since you'll be explaining complex concepts, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and maybe even include examples of how you've successfully communicated technical information in the past.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at now resourcing
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially in areas like ITSM, CSM, and scripting. Be ready to discuss specific projects or experiences where you've applied this knowledge, as it shows you're not just familiar with the platform but can also teach it effectively.
✨Show Off Your Training Skills
Prepare examples of how you've trained or mentored others in the past. Think about the methods you used, the materials you created, and how you adapted your approach for different learning styles. This will demonstrate your ability to design and deliver effective training programmes.
✨Communicate Clearly
Since you'll be explaining complex concepts, practice breaking down technical jargon into simple terms. You might even want to do a mock training session with a friend to get comfortable with your delivery and ensure your communication skills shine during the interview.
✨Emphasise Continuous Improvement
Be prepared to discuss how you stay updated with ServiceNow updates and industry trends. Share any initiatives you've taken to improve training processes or materials in your previous roles, as this aligns with the company's focus on evolving their training programmes.
