Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and manage snagging lists while providing top-notch service.
- Company: Join a growing team in a dynamic company based in Lichfield.
- Benefits: Company van provided, competitive pay, and opportunities for career growth.
- Why this job: Make a difference by helping customers and solving their issues directly.
- Qualifications: Experience in customer-facing roles and snagging lists required.
- Other info: Full clean UK driving licence and CSCS needed; cover sites across Staffordshire.
The predicted salary is between 28800 - 43200 £ per year.
Now Careers are currently seeking a Customer care technician to join and expand our clients growing team. Our client, based in Lichfield, is looking for an experienced customer care technician to join their team on a permanent basis. You would be expected to have experience in a customer-facing role and also hands-on experience with snagging lists.
Requirements:
- Full clean UK driving license
- CSCS
- Experience within snagging lists and talking face to face with customers
Company van included. Covering sites across Staffordshire. If you have the above qualifications and experience, please send us through an application and we will be in touch shortly.
Customer Care Technician employer: Now Careers
Contact Detail:
Now Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Technician
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer interaction skills! Since this role is all about face-to-face communication, think of scenarios where you might need to handle customer queries or complaints. Role-playing with a friend can really help!
✨Tip Number 3
Don’t forget to highlight your snagging experience! Be ready to discuss specific examples of how you've tackled snagging lists in the past. This will show that you have the hands-on experience they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Care Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and snagging lists. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Care Technician role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences. This helps us understand your background quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, we’ll be in touch shortly after you apply!
How to prepare for a job interview at Now Careers
✨Know Your Stuff
Make sure you brush up on your knowledge about snagging lists and customer care. Familiarise yourself with common issues that arise in customer-facing roles, as well as how to resolve them effectively. This will show the interviewer that you're not just experienced but also genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves face-to-face interaction with customers, practice articulating your thoughts clearly and confidently. You might want to prepare examples of past experiences where you successfully handled customer queries or complaints. This will demonstrate your ability to communicate effectively under pressure.
✨Be Ready for Practical Questions
Expect questions that assess your hands-on experience with snagging lists. Think about specific scenarios you've encountered and how you resolved them. Being able to discuss these situations in detail will highlight your practical skills and problem-solving abilities.
✨Dress the Part
Even though the job involves working on-site, it's important to make a good first impression. Dress smartly for the interview to convey professionalism. It shows that you take the opportunity seriously and respect the company’s culture.
