At a Glance
- Tasks: Support education initiatives and manage administrative tasks in a dynamic prison environment.
- Company: Join Novus, a leading prison education provider dedicated to making a difference.
- Benefits: Enjoy 35 days leave, wellbeing hours, and great pension contributions.
- Other info: Be part of a diverse team committed to safeguarding and inclusivity.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Level 2 qualifications in Literacy and Numeracy required; ICT or Business Admin experience preferred.
The predicted salary is between 24000 - 28000 € per year.
Overview
Senior Administrator role at Novus, a prison education provider operating at HMP Oakwood (Category C men’s prison, Featherstone, Staffordshire). This position is permanent, full‑time (37 hours per week).
Role Responsibilities
Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process.
Skills, Qualifications and Experience
- Hold Level 2 qualifications in Literacy and Numeracy, or be willing to gain within agreed timescales.
- Hold, or be willing to gain within agreed timescales, a Level 2 qualification related to ICT or Business Administration OR have relevant industrial experience and skills.
- Provide excellent customer service across a range of internal and external stakeholders.
- Have experience contributing to an effective and efficient administration within a busy office environment.
- Have experience maintaining accurate electronic and paper‑based data, using data recording systems as required.
- Have time‑management skills.
- Demonstrate excellent communication and interpersonal skills.
- Demonstrate up‑to‑date IT skills.
Benefits
- 35 days annual leave plus 8 bank holidays.
- 2 hours for wellbeing / personal development per week.
- Significant pension contributions (LGPS).
- Retail discounts.
- Employee assistance programme.
- Cycle to work scheme.
Safeguarding
The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre‑screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.
Equal Opportunities Statement
Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.
Application Deadline
The closing date for this job advert is 06/05/2026. However, the job advert may close early if we receive a good response.
Senior Administrator in Wolverhampton employer: Novus
At Novus, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal development and well-being. With 35 days of annual leave, a commitment to employee growth through training opportunities, and a focus on inclusivity, our team at HMP Oakwood is dedicated to making a meaningful impact in the lives of learners while enjoying a rewarding career in a unique environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Novus on LinkedIn. A friendly chat can give us insider info about the role and help you stand out during interviews.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Show off your IT skills! Be ready to discuss specific software or systems you've used in previous roles. We want to see how you can contribute to maintaining accurate data and improving office efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Novus team.
We think you need these skills to ace Senior Administrator in Wolverhampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Administrator role. Highlight your relevant experience in administration and customer service, and don’t forget to mention any qualifications you have or are willing to gain!
Show Off Your Skills:We want to see your time-management and IT skills shine through! Use specific examples from your past roles to demonstrate how you've effectively managed tasks and maintained accurate data.
Be Personable:Communication is key in this role, so let your personality come through in your application. Share experiences that showcase your interpersonal skills and how you’ve built relationships with stakeholders.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Novus
✨Know Your Role
Before the interview, make sure you thoroughly understand the Senior Administrator role at Novus. Familiarise yourself with the responsibilities and skills required, especially around customer service and data management. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Skills
Be ready to discuss your Level 2 qualifications in Literacy, Numeracy, and ICT or Business Administration. If you don’t have them yet, express your willingness to gain these qualifications within the agreed timescales. Highlight any relevant industrial experience that demonstrates your capability in a busy office environment.
✨Communicate Effectively
Since excellent communication and interpersonal skills are crucial for this role, practice articulating your thoughts clearly. Use examples from your past experiences where you successfully communicated with stakeholders or resolved issues. This will showcase your ability to provide top-notch customer service.
✨Prepare for Safeguarding Questions
Given the nature of the role, be prepared to discuss safeguarding and your commitment to promoting the welfare of children and young people. Familiarise yourself with Novus's safeguarding policies and be ready to share your understanding of why this is important in an educational setting.
