Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide individuals towards their future success and help them unlock their potential.
- Company: Join Novus, a leading provider of prison education with over 30 years of experience.
- Benefits: Enjoy 35 days annual leave, retail discounts, and a significant pension contribution.
- Other info: Work in a diverse environment with excellent career growth opportunities.
- Why this job: Make a real impact on learners' lives by empowering them to navigate their career paths.
- Qualifications: Level 4 Information, Advice and Guidance qualification and relevant experience in careers guidance.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Are you passionate about making a real difference in the lives of Learners? We’re looking for an enthusiastic and dedicated Learning and Support Worker to join our team! If you’re driven by helping others reach their full potential, providing one‑on‑one support, and creating an inclusive, nurturing environment, this is your chance to be part of something truly rewarding. Bring your compassion, creativity, and commitment to support our students in their learning journey and empower them to succeed!
We have a great opportunity available to join Novus, our prison education provider at HMP Five Wells, working as a Learning Support Worker. This role is offered on a permanent, full‑time basis, working 37 hours per week.
Who are Novus?
Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.
Site Information
HMP Five Wells is a Category C prison that is based in Wellingborough, Northamptonshire. Built in 2022, and costing ÂŁ253m, this state of the art prison accommodates a male prison population. HMP Five Wells are committed to celebrating diversity and promoting equality throughout their services. The prisons aim is to make Five Wells a better place to live, work and visit through collaborative working with third party partners, the MOJ and its surrounding communities.
Role Responsibilities
Please see the attached role profile for an overview of general role responsibilities. Specific details of the role are shared during the interview process.
Skills, Qualifications and Experience
To be successful in this role, you will need to:
- Achieve performance and quality targets
- Produce accurate and timely reporting
- Demonstrate positive team working
- Have experience of conducting assessments and supporting learning of individuals and groups
- Have experience of working with groups of learners with a range of abilities.
- Have experience of successful working in an effective multi-disciplinary team
- Hold Hidden Difficulties Level 2 or equivalent (or be willing to work towards within an agreed timeframe)
- Hold Level 2 qualifications in Literacy and Numeracy (or be willing to work towards within an agreed timeframe)
- 35 days annual leave plus 8 bank holidays
- 2 hours for wellbeing / personal development per week
- Significant Pension contributions
- Retail Discounts
- Employee Assistance Program
- Cycle to work scheme
Safeguarding
The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre‑screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.
Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.
The closing date for this job advert is 30/03/2026. However, sometimes the job advert may close early if we receive a good response!
#J-18808-Ljbffr
Student Support employer: Novus
Contact Detail:
Novus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you’re not just interested in any job, but specifically in how you can contribute to our mission at Novus.
✨Tip Number 3
Practice your responses to common interview questions. We want to see your passion for guiding individuals and how you can empower them to achieve their career goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Student Support
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for guiding individuals shine through. We want to see how passionate you are about helping others unlock their potential and navigate their career paths!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and qualifications. We’re looking for specific skills in careers guidance, so don’t be shy about showcasing your expertise!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and how it aligns with our mission at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Novus.
How to prepare for a job interview at Novus
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the CIAG role. Brush up on your knowledge about career guidance tools and techniques, as well as the latest trends in education and employment. This will show that you’re not just passionate but also informed!
✨Showcase Your Experience
Prepare to discuss your relevant experience in delivering careers guidance. Think of specific examples where you’ve motivated individuals or groups, especially those from disadvantaged backgrounds. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Collaboration
Since the role involves working with various partners and stakeholders, be ready to talk about your collaborative experiences. Highlight any successful partnerships you've built and how they contributed to achieving goals for learners.
✨Be Yourself
Authenticity goes a long way! Be genuine in your responses and let your passion for helping others shine through. Remember, they’re looking for someone who can connect with learners and inspire them, so don’t hold back on showing your enthusiasm!